Summary
Overview
Work History
Education
Computerknowledge
Phone
Professional Development
Personal Information
Hobbies and Interests
Timeline
Generic
Bader Raad

Bader Raad

Dubai, UAE

Summary

An expert in leading, management, sales, training, customer service, and digital marketing with 12 years of EU experience mainly in hospitality and beauty. Proven record of achieving organizational targets and solving complex problems in challenging environments. Professional sense and deep experience in customer satisfaction and staff management.

Overview

15
15
years of professional experience

Work History

Sales Supervisor - Medical Aesthetic

Madi International Company
01.2024 - Current
  • Managing the Medical Aesthetic Department team in UAE
  • Overseeing sales force, CRM, Aurora, and Oracle
  • Managing the Medical Aesthetic portfolio including devices and equipment, fillers, skincare, and hair loss products from various European countries.
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.

Cosmetologist / Skin Specialist / Sales Coordinator

La Prairie Group
01.2023 - 12.2023
  • Skin analysis, facial treatments, providing outstanding service using luxury products and new techniques
  • Strong retail and product experience to build long-term client relationships
  • Sales achievements and document updates in the Aurora CRM
  • Supporting events and trainings in the EU.

Cosmetologist and Operation Manager

Frame Clinic
01.2022 - 12.2022
  • Skin analysis, anti-aging treatments, and removal of skin imperfections.
  • Managed communication between suppliers, customers, and owners.
  • Oversaw operational activities ensuring smooth clinic functions.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Educated clients on proper skin care techniques to promote the products.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Maintained client treatment records and designed long-term care programs for return customers.

Sales Coordinator / Trainer / Skin Specialist

Madi International Cosmetic
11.2021 - 01.2022
  • Creating proposals, sales pitches, work orders, and assisting customers with required information
  • Medical Aesthetics Department customer service and sales coordination
  • Training in skincare, fillers, laser, and slimming machines
  • Maintaining excellent business relationships and arranging sales calls
  • Sales report management and Oracle file updates.
  • Successfully drove new product lines to increase annual profits by 60%.
  • Negotiated contracts on behalf of the organization while adhering to set guidelines; leading successful deals that resulted in increased profits.

Cosmetologist

One Aesthetic Clinic (Part-time)
01.2021 - 01.2022
  • Microblading, skin analysis, anti-aging, facial treatments, and removal of skin imperfections (e.g., acne)
  • Techniques: microdermabrasion, hydrafacial, micro-needling, chemical peels, intense pulsed light therapy.

Events Management

Zunft zur Waag Restaurant (Part-time)
01.2019 - 12.2020

Team Leader

FLORANOW Online Market Platform for Flowers - Dubai Flower Center
01.2019 - 01.2020
  • Promotion & events management, creating proposals, sales pitches, work orders
  • Account representative and maintaining business relationships
  • Sales call arrangements, sales report management, CRM file updates.

Cosmetic Therapist/ Practice Medical Cosmetics

Desdina Cosmetics
01.2018 - 01.2020
  • Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
  • Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
  • Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.

Owner

Family Business
01.2010 - 01.2018
  • Management, financial management, HR, training, customer service, F&B procurement, marketing campaigns, promotions, events, daily supervision, and service quality assurance.

Cosmetologist

My Hair & Beauty Cosmetic Salons (Part-time)
01.2020 - 12.2022
  • Skin analysis, anti-aging treatments, and removal of skin imperfections (e.g., acne and cellulite)
  • Techniques: laser and ultrasound therapy, microdermabrasion, micro-needling, Hydra-facial, cryolipolysis, intense pulsed light therapy, electrotherapy.

Education

Switzerland Schools & Vocational Training -

Switzerland Schools & Vocational Training
Switzerland

Medical Cosmetics – Diploma

Beauty Swiss Academy
Zurich, Switzerland

Micro Blading - Diploma -

Brow Art Academy
Seon, Switzerland

Semi-permanent Makeup - Diploma -

Vilafortuny Training Centre
Dubai, UAE

SKEYNDOR Academy Diploma -

SKEYNDOR Theoretical Training
Dubai, UAE
01.2024

Quanta System Training Course -

Quanta System Training Course
Dubai, UAE
01.2022

HiFive System Training Course -

Frame Clinic
Dubai, UAE
01.2022

DuoPro System Training Course -

Frame Clinic
Dubai, UAE
01.2022

Clear & Brilliant System Training Course -

Frame Clinic
Dubai, UAE
01.2022

Semi-Permanent Makeup Digital Microblading -

Vilafortuny Training Centre
Dubai, UAE
01.2021

Eyelash Lifting Course -

Beauty Academy
Dubai, UAE
01.2020

Microblading Workshop -

Art-Brows Academy
Seon, Switzerland
01.2018

German Language Course B2 -

German Language Course B2
German
01.2018

TELC Certificate A2 -

TELC Certificate A2
Dubai, UAE
01.2018

German Language Course B1 -

01.2014

Compulsory Schooling -

Lebanese Baccalaureate - Legal
Lebanon
01.2010

Goethe Certificate A1 -

Goethe Certificate A1
German
01.2010

Computerknowledge

Very good, Very good, Very good, Very good, Very good, Very good

Phone

00971, 506307093

Professional Development

  • Attended online courses for CME points such as Medscape.
  • Participated in exhibitions such as Dubai Derma and Professional Beauty (Dubai).

Personal Information

  • Date of Birth: 06/24/88
  • Nationality: Dual Citizenship (Lebanon & Swiss)
  • Driving License: UAE & Swiss

Hobbies and Interests

  • Swimming
  • Traveling
  • Reading
  • Music

Timeline

Sales Supervisor - Medical Aesthetic

Madi International Company
01.2024 - Current

Cosmetologist / Skin Specialist / Sales Coordinator

La Prairie Group
01.2023 - 12.2023

Cosmetologist and Operation Manager

Frame Clinic
01.2022 - 12.2022

Sales Coordinator / Trainer / Skin Specialist

Madi International Cosmetic
11.2021 - 01.2022

Cosmetologist

One Aesthetic Clinic (Part-time)
01.2021 - 01.2022

Cosmetologist

My Hair & Beauty Cosmetic Salons (Part-time)
01.2020 - 12.2022

Events Management

Zunft zur Waag Restaurant (Part-time)
01.2019 - 12.2020

Team Leader

FLORANOW Online Market Platform for Flowers - Dubai Flower Center
01.2019 - 01.2020

Cosmetic Therapist/ Practice Medical Cosmetics

Desdina Cosmetics
01.2018 - 01.2020

Owner

Family Business
01.2010 - 01.2018

Switzerland Schools & Vocational Training -

Switzerland Schools & Vocational Training

Medical Cosmetics – Diploma

Beauty Swiss Academy

Micro Blading - Diploma -

Brow Art Academy

Semi-permanent Makeup - Diploma -

Vilafortuny Training Centre

SKEYNDOR Academy Diploma -

SKEYNDOR Theoretical Training

Quanta System Training Course -

Quanta System Training Course

HiFive System Training Course -

Frame Clinic

DuoPro System Training Course -

Frame Clinic

Clear & Brilliant System Training Course -

Frame Clinic

Semi-Permanent Makeup Digital Microblading -

Vilafortuny Training Centre

Eyelash Lifting Course -

Beauty Academy

Microblading Workshop -

Art-Brows Academy

German Language Course B2 -

German Language Course B2

TELC Certificate A2 -

TELC Certificate A2

German Language Course B1 -

Compulsory Schooling -

Lebanese Baccalaureate - Legal

Goethe Certificate A1 -

Goethe Certificate A1

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Bader Raad