Summary
Overview
Work History
Education
Skills
LANGUAGES
Hobbies and Interests
Work Preference
Timeline
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Bader Tariq Ali

Summary

A friendly and adaptable professional with native-level fluency in Arabic (UAE local dialect), despite a non-Arab background. Strong networking and public engagement skills developed through extensive volunteer work, offering a unique edge for roles requiring deep connection with Arabic-speaking communities. Quick to learn and well-versed in effective communication and problem-solving, with hands-on experience using call center software and managing customer inquiries. Committed to delivering high-quality service and driving customer satisfaction in customer-focused environments.

Overview

6
6
years of professional experience

Work History

Call Center Agent

Ministry of Energy & Infrastructure (via Etisalat)
01.2023 - Current
  • Developed strong communication and problem-solving skills through daily interactions with diverse customers
  • Managed high call volumes, ensuring timely and efficient responses to inquiries and requests
  • Provided effective customer support by promptly resolving issues
  • Adapted quickly by learning new systems and processes to meet operational demands
  • Enhanced call center efficiency by multitasking in a fast-paced environment

Frontline Volunteer

Various Community Events
01.2020 - 01.2022
  • Contributed over 2,500 volunteer hours supporting community health and safety during the COVID-19 pandemic
  • Assisted with health screening, temperature checks, and patient registration at community centers
  • Managed data entry and record keeping to ensure accurate documentation for testing and vaccination
  • Distributed personal protective equipment (PPE) to all community members, regardless of infection status
  • Educated the community on safety protocols, social distancing, and hygiene practices to prevent virus spread
  • Coordinated with local health authorities and NGOs to facilitate efficient resource distribution
  • Assisted with contact tracing by gathering data while maintaining confidentiality
  • Helped set up quarantine and isolation facilities to ensure compliance with health guidelines

Education

High School Diploma -

Al Rashid Al Saleh Private School
01.2019

Skills

  • Effective time management
  • Experienced with MS Office applications
  • Collaborative teamwork
  • Confident speaking abilities
  • Strong relationship-building abilities
  • Efficient data entry abilities

LANGUAGES

Arabic
English
Urdu

Hobbies and Interests

Football, Horseback Riding, Social Media

Work Preference

Salary Range

د.إ10000/yr - د.إ12000/yr

Timeline

Call Center Agent

Ministry of Energy & Infrastructure (via Etisalat)
01.2023 - Current

Frontline Volunteer

Various Community Events
01.2020 - 01.2022

High School Diploma -

Al Rashid Al Saleh Private School

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Bader Tariq Ali