BADIS SADOUDI
ABU DHABI,UAE
Summary
Highly skilled professional with extensive expertise in Quality Management System ISO 9001:2015 and advanced proficiency in Microsoft Office applications. Demonstrates exceptional customer service skills, problem-solving abilities, and a strong analytical mindset. Adept at working under pressure while maintaining accuracy in report writing and transaction classification. Proven track record in sales forecasting, risk management, and client relationship management. Committed to ethical decision making, cultural awareness, and effective communication within collaborative team environments.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Accounting clerks
AL ANSARI FINANCIAL SERVICES
Abu Dhabi
04.2022 - 12.2024
- Perform routine member transactions including deposits, withdrawals, cash advances, loan payments, transfers, check cashing... .
- Provides fast, excellent and error free services to customers in a very professional way.
- Promote all services offered by the credit union as it pertains to member's needs and benefits of having such products.
- Understanding and monitoring of fraud prevention and detection procedures.
- Opening and maintenance of new Membership Accounts which include, Trusts, FBO, IRA and Certificate of Deposit.
- Collect all the supporting documents for the transactions conducted and arrange for keeping them in files as per the uniform filling system and AML policies of the company.
- Recorded sales transactions, outgoing payments, and receipts to support financial governance.
- Prioritised administrative tasks based on tight deadlines.
- Tracked resolutions of invoice disputes for transparency.
- Verified figures with cross-checking of different accounts and documentation.
- Participated in quarterly audits; ensured adherence to legal requirements.
- Calculated bills owed by customers, prepared invoices and distributed statements.
- Followed documentation procedures to maintain robust recordkeeping system.
- Met departmental training requirements to consistently improve standard of work.
Administrative officer
EURL SATEREX _IRIS TYRES
Setif
11.2018 - 12.2021
- Overseeing the day-to-day operations of the office, including managing office supplies, equipment, and facilities.
- Handled diary management for smooth-running administration processes.
- Collated information for reporting purposes to enable business progress monitoring.
- Respected customer privacy through tactful, diplomatic and confidential support.
- Simplified complex information via clear, concise written communication skills; eased understanding across departments.
- Organised monthly reports to maintain record accuracy.
- Maintained orderly files with updated, easily accessible information for staff.
- Enhanced office efficiency by managing and organising the day-to-day administrative duties.
- Liaised with relevant parties using appropriate communication channels.
- Participated actively in departmental meetings contributing valuable insights and suggestions.
- Addressed incoming requests for information, inquiries, and complaints.
- Responded promptly to emails, letters and phone calls; facilitated seamless external communication.
- Providing excellent customer service to clients, visitors, and staff, and addressing inquiries and concerns promptly.
School administrator
GLOBAL SCHOOL
Jijel
08.2015 - 11.2018
- Coordinated events by managing budget, logistics and event support.
- Oversaw activities and functions to maintain compliance with school policies.
- Oversaw procurement of supplies-controlled cost without compromising on quality or quantity required.
- Coordinated and oversaw planning and execution of school trips.
- Supported head teachers in drafting reports – met deadlines consistently.
- Arranged cover during staff absence using reputable supply teachers.
- Handled correspondence between staff, parents, and students for improved understanding and transparency.
- Served as a point of contact for queries from staff, parents and students-resolved issues promptly.
- Identified maintenance and repair issues and coordinated service to maintain school grounds and equipment.
- Kept files organised and up-to-date for accurate record-keeping purposes.
Education
Master's Degree - Electrical and Electronics engineering
Mohamed Seddik Ben Yehia University
Jijel, Algeria 10.2015 - 07.2017
Bachelor Degree - Electrical and Electronics engineering
Mohamed Seddik Ben Yehia University
Jijel, Algeria 10.2010 - 07.2015
Skills
- Quality Management System ISO 9001:2015
- Advanced in Microsoft Office (Word, PowerPoint, Excel)
- Excellent customer services skills
- Problem-Solver, Analytical, Patient and ability to work under pressure
- Products and services knowledge
- Verbal and written communication skills
- Ability to write reports legibly and accurately
- Collaboration and teamwork spirit
- Ethics and professional responsibility
- Sales forecasting
- Risk Management
- Transaction classification
- Interpersonal communication
- Deadline compliance
- Ethical decision making
- Cultural awareness
- Effective communication
- Data Entry
- Foreign transfers
- Client Relationship Management
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Languages
Arabic
Native
English
Fluent
French
Fluent
Timeline
Accounting clerks
AL ANSARI FINANCIAL SERVICES
04.2022 - 12.2024
Administrative officer
EURL SATEREX _IRIS TYRES
11.2018 - 12.2021
Master's Degree - Electrical and Electronics engineering
Mohamed Seddik Ben Yehia University
10.2015 - 07.2017
School administrator
GLOBAL SCHOOL
08.2015 - 11.2018
Bachelor Degree - Electrical and Electronics engineering
Mohamed Seddik Ben Yehia University
10.2010 - 07.2015
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