Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
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Badr Omar

Badr Omar

Dubai

Summary

Working in a challenging organization to improve my skills and obtain experience High School Certificate - Science Section Attended Courses Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

18
18
years of professional experience

Work History

Team Leader

Emirates Sky Cargo, Emirates Sky Cargo Foundation
  • 1 o Introduction to XP Emirates o
  • Introduction to Civil Aviation
  • Welcome Aboard - EK Group Induction o Sky Chain - Reservation
  • Intensive Computer Course in Microsoft Windows, Office, Internet,
  • Photoshop, Macromedia Flash, Outlook, Front Page and Web Designing
  • O Customer Services Skills o Email writing skills
  • English Courses in all components from Emirates Aviation College

D. Head of Agreements and Aero Political Affairs

flydubai
07.2021 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in team-building activities to enhance working relationships.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Used coordination and planning skills to achieve results according to schedule.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Flydubai

HR Operation Manager
06.2013 - 07.2021
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed and maintained courteous and effective working relationships.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Served customers and followed outlined steps of service.
  • Resolved problems, improved operations and provided exceptional service.
  • Improved operations through consistent hard work and dedication.

HR Local Affairs Assistant Manager

Emirates Airlines
05.2008 - 05.2013
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served customers and followed outlined steps of service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Improved operations through consistent hard work and dedication.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in team-building activities to enhance working relationships.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used coordination and planning skills to achieve results according to schedule.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Secretary and Technical Clerk

ADGAS/ADNOC - Das Island
05.2005 - 08.2006
  • For entering the data of time sheet, preparation of salary statement + history recording of the shutdown report and other secretary job

Education

Bachelor of Science - Information Technology

Dubai
Dubai
03.2023

Skills

  • Communication Skills
  • Good Communication & Organizational Skills
  • Can Work independently as a team leader
  • D
  • Issue Resolution
  • Daily Workflow Improvement
  • Safety Processes
  • Key Performance Indicators (KPI)
  • Staff Training
  • Call Center Operations
  • Complex Problem-Solving
  • Leading Employees
  • Effective Customer Service
  • People Management
  • Teamwork and Collaboration
  • Guest Satisfaction
  • Leadership

Accomplishments

  • Employee Assistance Center: Coping With Grief o Employee Assistance Center : Communication
  • Employee Assistance Center: Anxiety o Employee Assistance Center : Anger o Employee Assistance Center: Alcohol and Drug Depended
  • Employee Assistance Center : Personal Loan o Employee Assistance Center: Home Finance o Employee Assistance Center : Credit Cards o Viewing Schedules in MyMint o Get Online - Emirates Specific o Najm Suggestions and Nominations o Providing Family Assistance o Najm o Performance Matters
  • Time Management : Planning Your Day o Dangerous Good Handling o Flight Time Limitations
  • O Information System Protection : Information Security o Corporate Induction - All Staff
  • Skywards Instant Upgrades (MACS/GUI) Quiz
  • O Business Excellence : The Fundamentals of Quality o Preventing Unlawful Interference- All Staff
  • Volunteer Works o Public Relation Coordinator At :-
  • Al Thiqah Club for Handicapped from 1999 - Present
  • Special Olympics from 7th March 2002 to 9th March 2002
  • Al Thiqah Employment and Rehabilitation Project for Handicapped
  • Sharjah Conference for Rehabilitation & Employment for Special Needs
  • Work Shops o Spending Techniques at Watani Campaign o Dealing Strategies with Social Conflicts at Happy Family Center
  • O Kids Positive Attitudes at Dubai Summer Surprises 2004 o Anger Release Techniques at Dubai Summer Surprises o Reaching the Peak and Building Future at Dubai Summer Surprises
  • O How to Build a Spoiled Generation at happy family Center
  • How to Succeed at Career at Al Thiqah Club for Handicapped +97150

Additional Information

  • O Bronze Award DSVP o Najam Award from VP o Appreciation letter from VP o Appreciation letter from Manager for handling VIP Shipment o Appreciation letter from DSVP o Appreciation from Officers and Department o Appreciation from Customers o Appreciation from Police, Court and CID

Timeline

D. Head of Agreements and Aero Political Affairs

flydubai
07.2021 - Current

Flydubai

HR Operation Manager
06.2013 - 07.2021

HR Local Affairs Assistant Manager

Emirates Airlines
05.2008 - 05.2013

Secretary and Technical Clerk

ADGAS/ADNOC - Das Island
05.2005 - 08.2006

Team Leader

Emirates Sky Cargo, Emirates Sky Cargo Foundation

Bachelor of Science - Information Technology

Dubai

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Badr Omar