BAKHTAWAR NAEEM

• Developed and executed social media marketing strategies across platforms including Meta Ads.
• Created, managed, and optimized paid advertising campaigns on Meta Ads to drive leads and brand awareness.
• Monitored and analyzed key performance metrics using Meta Ads Manager and other analytics tools.
• Collaborated with creative teams to develop engaging content and visuals, increasing social media engagement.
• Managed and grew the company's online community through organic social media content and audience interaction.
• Utilized WhatsApp API (Gallabox) for customer engagement and lead generation, improving communication efficiency.
• Conducted market research to identify trends and audience preferences, ensuring campaign relevance.

• Spearheaded the recruitment and onboarding process, leveraging LinkedIn, Indeed, and other platforms to attract top talent.
• Administered employee benefits programs and maintained accurate records for payroll and HR documentation.
• Supported employee engagement initiatives, focusing on building a positive workplace culture.
• Managed employee performance appraisals, offering feedback and identifying areas for improvement.

Floor Manager:

• Oversaw daily operations on the floor, ensuring the team adhered to company policies and performance standards.
• Managed workflow optimization using tools like Trello to allocate tasks, track project progress, and ensure deadlines were met.
• Conducted team meetings, provided training, and ensured operational efficiency.
• Liaised with the HR department to address any employee concerns and resolve conflicts.

• Managed HR functions, including recruitment, employee relations, benefits administration, and performance management.
• Developed and implemented HR policies and procedures, ensuring compliance with UAE labor laws.
• Oversaw payroll processing, including tax calculations, benefits deductions, and financial reporting.
• Handled accounts payable and receivable, managing budgets and ensuring financial accuracy.
• Utilized tools like Zoho Books for financial tracking and management, improving reporting accuracy.
• Streamlined accounting processes, reducing errors and improving efficiency.
• Led training programs that increased employee engagement and skill development across teams.

SQA Engineer:

• Conducted software quality assurance testing for various software products and web applications, identifying bugs, usability issues, and performance problems.
• Developed and executed detailed test cases, ensuring quality across multiple devices and platforms.
• Collaborated with development teams to understand requirements and provide feedback on system design and features.
• Utilized tools for automated testing and defect tracking

Business Developer:

• Actively identified and pursued new business opportunities, expanding the client base for consulting services.
• Conducted market research and competitor analysis, driving strategies for business growth.
• Negotiated contracts, led client presentations, and maintained key client relationships.
• Collaborated with marketing teams to create proposals, presentations, and business development materials.

HR Executive:

• Managed the full recruitment cycle from job posting to interview coordination and hiring.
• Utilized LinkedIn, Indeed, and other platforms for talent sourcing and recruitment.
• Administered employee onboarding, training, and performance evaluations.
• Managed HR documentation and ensured compliance with UK employment laws and company policies.
• Supported employee relations and conflict resolution, ensuring a positive working environment.

• Managed front desk operations, ensuring a smooth flow of daily administrative tasks and providing excellent customer service.
• Handled incoming calls, emails, and visitor inquiries with professionalism and efficiency.
• Maintained and organized confidential documents and files, ensuring compliance with company standards and easy retrieval.
• Coordinated office supplies and liaised with vendors for procurement and inventory management.
• Assisted in the scheduling and coordination of meetings, appointments, and business events.
• Developed and maintained filing systems, both physical and digital, using MS Office (Excel, Word) and company-specific tools.