Angelina Sinitsina
Dubai,United Arab Emirates
Summary
A hardworking, disciplined, reliable and self-motivated individual with a professional attitude, who has proven ability to follow instructions and complete set tasks to competent level. Strong attention to customer service. Adept at multitasking, leading group discussions and managing project.
Overview
2
2
years of professional experience
11
11
years of post-secondary education
Work History
Administration receptionist
Glow Beauty center
Abu Dhabi, UAE
11.2021 - 06.2022
- Ensure the clients are serviced effectively, monitor customer experience within the salon. Deal with general inquiries from stuff and clients of the salon. Monitor the application of the safety standards of the salon.
- Supervise stuff and encourage teamwork. Train stuff to improve customer experience, product and motivate stuff to ensure that they are fully engaged. Control the saloon recruitment needs and organize stiff training. Manage stuff vacations according to policies.
- Assure that commercial targets are set, communicated to stuff and achieved. Create an annual marketing plan and manage set budgets.
Front Desk Reception
Fairmont Bab Al Bahr
Abu Dhabi, UAE
03.2021 - 08.2021
- Greet all guests and assist them with check-in and check-out
- Maintain a positive attitude and friendly demeanor
- Respond to all guest questions and requests
- Answer and forward phone calls
- Manage guest bookings and reservations
- Keep a tidy and orderly workspace
- Assist with administrative and clerical tasks as needed
Pool And Beach Reception
Fairmont Bab Al Bahr
Abu Dhabi, UAE
02.2020 - 03.2021
- Accurately process and track all monetary transactions
- Utilize computer software to process daily admission fees and operate the cash drawer
- Ensure responsible and proper cash handling
- Provide patrons with a favorable first impression
- Fully understand and enforce entry policies and procedures
- Courteously, promptly, and correctly answer questions
- Keep all required log books and paperwork up to date
- Keep the front desk and entry area clean and welcoming
Education
Elementary -
Abu Dhabi International Private School
09.2008 - 09.2016
High School - undefined
Al Mawaheb School For Girls
09.2016 - 08.2019
Skills
- Excellent customer service
- Communication skills
- Flexible
- Calm under pressure
- Time management skills
- Microsoft Tools-Advance level
- Teamwork
- Fast Learner
Languages
Arabic
Native
English
Fluent
Russian
Fluent
Marriage
Married from February 2022
Timeline
Administration receptionist
Glow Beauty center
11.2021 - 06.2022
Front Desk Reception
Fairmont Bab Al Bahr
03.2021 - 08.2021
Pool And Beach Reception
Fairmont Bab Al Bahr
02.2020 - 03.2021
High School - undefined
Al Mawaheb School For Girls
09.2016 - 08.2019
Elementary -
Abu Dhabi International Private School
09.2008 - 09.2016
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