Balaji Vijayakumar
Dubai
Summary
Dynamic and results-driven Bank Sales Executive with over 4 years of experience in financial sales and customer
service. Skilled in building lasting client relationships, analyzing financial needs, and presenting suitable banking
products to enhance customer satisfaction and achieve revenue goals. Proven track record in surpassing sales
targets, onboarding new clients, and delivering exceptional service in fast-paced banking environments. Strong
understanding of banking products, market trends, and compliance standards, combined with excellent
communication and negotiation skills. Highly
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Banking Ambassador
Abu Dhabi Commercial Bank
DUBAI
04.2024 - Current
- Maximize Sales referral Opportunities: Collaborate with customers service teams to identify and maximize
sales referral opportunities. Implement Strategies to cross-sell and upsell financial to existing customers.
* Customer Verification and Profiling: Ensure all potential customers meet the Bank's desired customer profile
criteria and conduct thorough verification process to validate customer eligibility.
* Develop and Grow Payroll Business: Cultivate and expand the payroll business by acquiring new clients and
securing company sign-ups. Additionally, Identify and approach potential Corporate partners to establish
payroll relationships.
* Corporate Account Handling: Promote and sell a range of financial products, including CASA (Current Account,
Savings Account), Credit cards, and personal loans, in both retail and bulk quantities.
* Brand experience and customer service: Deliver exceptional service to customers, aligning with the
customers brand experience promoted by the organization.
Relationship Officer
Fintrek Marketing ( Channel partners of Emirates NBD )
Dubai
04.2022 - 02.2024
- Discussed financial options with clients and provided informed suggestions.
- Worked with clients to provide competitive commercial banking solutions and retail financing plans.
- Created and implemented strategic sales approaches.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Prepared contracts and related documentation according to strict standards.
- Networked to identify potential new clients and expand geographic territories
Front Officer - Corona Campaign
Medical Lab
01.2021 - 12.2021
- Managed internal and external email functions
- Recording entries in Tally.
- Handling petty cash of employee reimbursement.
- Developed technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters.
- Managed workflow between staff, coordinating documents and creative material distribution.
Education
Bachelor of Commerce ( Corporate Secretaryship ) -
Dwarka Doss Govardhan Doss Vaishnav College
India, Tamil Nadu, Chennai04-2020
Skills
- Communication skills
- Creative problem solving
- Strategic thinking
- Resilience and adaptability
- Self-motivation
- Platform proficiency
- Banking and analytical expertise
- Business development strategies
- Team leadership
Languages
English, Tamil, Malayalam
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Certification
In accordance with the guidance of ADCB's Internal Shari’ah Supervision Committee (ISSC) to enhance the Bank’s human capital in Islamic banking knowledge, and upon the recommendation of ADCB’s Learning & Organizational Development, I am honoured to have been conferred the title of Certified Islamic Banking Executive (CIBE).
Affiliations
Activities & Interests
- Active participant in Badminton and Cricket at recreational and team levels
- Strong interest in sportsmanship, teamwork, and physical fitness through regular participation in outdoor sports
Timeline
Personal Banking Ambassador
Abu Dhabi Commercial Bank
04.2024 - Current
Relationship Officer
Fintrek Marketing ( Channel partners of Emirates NBD )
04.2022 - 02.2024
Front Officer - Corona Campaign
Medical Lab
01.2021 - 12.2021
Bachelor of Commerce ( Corporate Secretaryship ) -
Dwarka Doss Govardhan Doss Vaishnav College
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