Balaram Dangi
Dubai
Summary
Dedicated person with more than 7 years in the food and beverage industry. Committed to providing exemplary service to customers. Demonstrate active listening and communication skills. Familiar with various restaurants setting, including cars, diners, canteen, family restaurants, cafeterias, banquets, and room service. Comfortable serving customers of all ages and cultural backgrounds.
Overview
8
8
years of professional experience
Work History
Barback/Runner
Hotel Cartagena (part time job under the Ogram company)
Dubai
05.2023 - Current
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Replenished bar glasses, garnishes and condiments.
Waiter
Abu Dhabi National Hotel co
Dubai
06.2021 - Current
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Informed customers about specials, upselling additional food and drink items.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Reviewed daily specials, menu changes and service specifications.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Served food and beverages to patrons and confirmed complete orders.
- Set up tables in between patrons to reduce wait times.
- Informed customers of daily specials and signature menu items.
- Garnished dishes and beverages to serve visually appealing menu items.
Waiter/Kitchen Helper
Solti Hotel & Crown Plaza Kathmandu Nepal
Kathmandu
02.2018 - 08.2020
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Unboxed, stored and organized incoming kitchen supplies with every delivery.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
Assistant Waiter
Amwaj catering service Doha Qatar
Doha
09.2015 - 09.2017
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Informed customers about specials, upselling additional food and drink items.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Education
High School Diploma -
Guru Jajur Higher Secondary School Tulsipur 2 Raks
Nepal 11.2010
Skills
- Clearing Tables
- Ice Restocking
- Supply Replenishment
- Glass Washing
- Garnish Preparation
- Bussing Tables
- Product Delivery Management
- Cleaning and Sanitation
- Cash Register Operation
- Customer Service
Languages
English
Upper Intermediate
B2
Hindi
Proficient
C2
Nepali
Proficient
C2
Timeline
Barback/Runner
Hotel Cartagena (part time job under the Ogram company)
05.2023 - Current
Waiter
Abu Dhabi National Hotel co
06.2021 - Current
Waiter/Kitchen Helper
Solti Hotel & Crown Plaza Kathmandu Nepal
02.2018 - 08.2020
Assistant Waiter
Amwaj catering service Doha Qatar
09.2015 - 09.2017
High School Diploma -
Guru Jajur Higher Secondary School Tulsipur 2 Raks
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