BANDANA BHANDARI
DUBAI,UAE
Summary
Dedicated professional with a strong background in health and safety compliance, customer service, and strategic planning. Demonstrates flexibility and active listening skills to effectively address client needs. Proficient in data entry, bookkeeping, and Microsoft Office applications. Known for being trustworthy and detail-oriented, ensuring accurate record-keeping and compliance with regulations. Aims to leverage these skills to contribute to organisational success while pursuing continuous professional development.
Outgoing and friendly Receptionist delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication.
Overview
9
9
years of professional experience
Work History
RECEPTIONIST
Itahari
02.2021 - 08.2024
- UNITED HR SOLUTIONS
- Greeting visitors
- Managing security and telecommunications systems
- Handling queries and complaints via phone, email and general correspondence
- Transferring calls as necessary
- Taking and ensuring messages are passed to the appropriate staff member in time
- Managing meeting room availability.
- Maintained an organised reception area for a professional business environment.
FRONT DESK OFFICER
GREENTICK PVT LTD
Dharan, NEPAL
11.2018 - 01.2021
- Greet customers
- Help customers find items in the store
- Check for stock at other branches or order requested stock for customers
- Provide customers with information about items
- Ring up purchases
- Elevate complaints to management
- Keep track of inventory.
- Enhanced customer satisfaction by efficiently managing front desk operations.
- Handled incoming calls, resulting in effective message delivery.
Administrative assistant
BARISTA LAST STAND, RESTRO
ITAHARI, NEPAL
06.2015 - 06.2018
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Streamlined administrative processes for increased efficiency in the workplace.
- Expedited document filing system with a new, organised method.
- Managed front desk duties to ensure smooth operation of reception area.
Education
Diploma of Education -
COMPREHENSIVE BARISTA TRAINING Brewista School of Coffee
02.2022 - 03.2023
Foundation degree - MANAGEMENT
Depot Secondary School
NEPAL 04.2016 - 03.2019
Bachelor of Business Administration - BUSINEESS MANAGEMENT
DEPOT COLLEGE
04.2020 -
Skills
- Health and Safety Compliance
- Flexible
- Customer Service
- Strategic planning
- Data Entry
- Bookkeeping
- Microsoft Office
- Active listening
- Trustworthy
Languages
English
Fluent
Hindi
Fluent
Nepali
Native
Affiliations
- voluntering
- travelling
Timeline
Diploma of Education -
COMPREHENSIVE BARISTA TRAINING Brewista School of Coffee
02.2022 - 03.2023
RECEPTIONIST
Itahari
02.2021 - 08.2024
Bachelor of Business Administration - BUSINEESS MANAGEMENT
DEPOT COLLEGE
04.2020 -
FRONT DESK OFFICER
GREENTICK PVT LTD
11.2018 - 01.2021
Foundation degree - MANAGEMENT
Depot Secondary School
04.2016 - 03.2019
Administrative assistant
BARISTA LAST STAND, RESTRO
06.2015 - 06.2018
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