BANDANA HERRA
DUBAI
Summary
Dedicated Retail Worker excelling in customer relationship management and sales techniques. Enhances shopping experiences through warm greetings and attentive service, ensuring customer satisfaction. Implements effective cash handling processes to maintain smooth transactions during peak periods. Meticulous Retail Worker skilled in food safety and quality control. Maintains organised and visually appealing product displays to drive sales and minimise waste. Adheres to recipes and operational guidelines, ensuring consistency in product quality. Enthusiastic and customer-focused, with strong communication and teamwork skills. Proven ability to handle difficult situations with patience and positive attitude. Quick to learn and adapt, always looking for ways to improve customer experiences. Eager to contribute to dynamic retail environment with friendly and approachable manner.
Overview
1
1
year of professional experience
Work History
Retail Worker
SMART POINT
LUDHIANA, INDIA
10.2023 - 01.2025
- Followed all rules and regulations related to safe food handling, preparation and storage.
- Stored food according to safety procedures, protecting from spoilage and preventing waste.
- Washed and put away cookware, utensils and dishes.
- Followed recipes to achieve food quality and consistency.
- Greeted customers with warmth and enthusiasm, enhancing positive in-store experiences.
- Kept shelves neat, clean and organised through visual merchandising.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Processed cash and card payments during busy shopping periods to minimise customer waiting times.
Education
Certificate of Higher Education - HUMANITIES
GOVT. SEN.SEC.SCHOOL
LUDHIANA01-2022
Skills
- Customer relationship management
- Conflict resolution
- Product knowledge
- Sales techniques
- Cash handling
- Visual merchandising
- Face-to-face selling
- Till and cash handling
- Outstanding customer service
- Empathetic listening
- Store opening and closing
- Money handling
- Cash management
- Recipe adherence
- Inventory management
- Quality control
Languages
English
First Language
Hindi
Advanced
C1
Punjabi
Advanced
C1
Hobbies and interests
WRITINGH
SINGING
Timeline
Retail Worker
SMART POINT
10.2023 - 01.2025
Certificate of Higher Education - HUMANITIES
GOVT. SEN.SEC.SCHOOL