Bandula Ratnayake

• Overall responsible for the P&L for the above counties. >$75M revenue accountability. for UPS Express and Supply Chain & Logistics (Forwarding)
• Oversee logistics, develop new business strategies, and ensure profitability.
• Was responsible for setting up Kuwait ASC in 2021-2022
• Increased market share from 7 to 24% by devising and implementing strategic business plans.
• Set up new offices in Kuwait to expand business reach.
• Fostered strong relationships with key stakeholders for improved operational effectiveness.
• Ensured compliance with regulatory requirements, maintaining high standards of conduct.
• Devised sales strategies, resulting in 26% CAGR.
• Managed overall operations, enhancing company's presence in the region.
• Oversaw planning and execution of targeted sales and marketing strategies.

• Was responsible for developing commercial strategies, programs, and

execution across in Middle East and Africa including major countries such as India, UAE, South Africa, Kenya, Morocco, Nigeria.

• Spearheaded market expansion plan for senior leadership, including sales planning, marketing and product research.
• Assisted in annual sales planning, driving business growth.
• Coordinated cross-functional teams for improved productivity.
• Monitored sales trends and provided insightful forecast reports to senior management.
• Developed comprehensive training programmes to boost team performance.
• Advanced company growth objectives by creating robust strategic plans.
• Deployed CRM tools for streamlined sales tracking and reporting.

• Responsible for revenue growth of the entire Emirates including major markets such as Dubai, Abu Dhabi.
• Revenue responsibility is over AED 125 million (40M USD) per annum.
• Achieved 18% YOY top line growth in 2011 under extremely challenging market conditions.
• 02 sales channels: Field Sales – Medium to Large local customers, Indoor Sales – Small & ad-hoc customers.
• Led negotiations on large-scale contracts, securing lucrative deals.
• Managed a diverse team of sales professionals to achieve optimal performance.

• Streamlined processes by implementing new project management methodologies.
• Managed planning applications to ensure regulatory compliance.
• Coordinated cross-functional teams for efficient project execution.
• Increased efficiency in the delivery of projects through effective delegation.
• Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
• Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
• Developed key performance indicators for tracking and evaluating new policies.
• Consulted with C-level executives, influencing high level decision-making.

• Managed team of 08 staff, driving performance with motivational strategies to exceed sales targets.
• Fostered a positive work environment, resulting in improved team morale.
• Led team meetings ensuring clear communication and goal setting.
• Implemented innovative sales techniques for increased customer engagement.
• Developed training programmes to enhance employee performance.
• Utilised CRM software proficiently for efficient data management.
• Trained new hires in company policies and procedures, ensuring quick integration into the team.
• Analysed sales reports to identify trends and update strategies.
• Optimised sales methods to best engage, acquire and retain customers.

• Implemented new strategies for business development and expansion. 'Tuna Express' a tailor made product targeting the Fish export industry was successfully launched which helped the country performance grow over 200% YoY.
• Coordinated with sales team for profitable business development initiatives and execution
• Established solid partnerships with stakeholders for business development opportunities. Example: Launched 'Medical Express' targeting the health care sector in partnership of 'Sri Lanka Medical practitioners Association'.

• Company Overview: DHL Express, Singapore Regional Office
• DHL Express, Singapore Regional Office

• Company Overview: DHL Express, Colombo, Sri Lanka
• DHL Express, Colombo, Sri Lanka

• Company Overview: DHL Express, Colombo, Sri Lanka
• DHL Express, Colombo, Sri Lanka

• Company Overview: FedEx Express, Colombo, Sri Lanka
• FedEx Express, Colombo, Sri Lanka