Physiotherapy Receptionist delivering exceptional patient experiences through attentive service. Manages appointment scheduling and registration processes to ensure efficient patient flow. Committed to fostering positive relationships with patients and healthcare professionals.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Physiotherapy Receptionist
Healthline One Day Surgery
Abu Dhabi, United Arab Emirates
06.2024 - Current
Welcomed patients professionally, creating a positive first impression at reception
Handled incoming calls and in-person inquiries, providing clear information and directing patients appropriately
Scheduled and confirmed appointments, managing booking inquiries and changes with accuracy
Registered patients upon arrival, collecting and verifying required information and documentation
Coordinated with doctors and clinical departments to support smooth patient flow and appointment management
Processed insurance approvals according to procedures, clearly communicating outcomes to patients
Reading, learning new skills, teamwork, communication, and helping others.
Additional Information
I have over two years of experience in hospital reception, including more than one year of experience in physiotherapy reception. I have strong communication and patient registration skills, and I am familiar with handling patients, appointments, insurance approvals, and administrative tasks.
Physiotherapy Assistant & Administrative Assistant at Vital Life Physiotherapy ClinicPhysiotherapy Assistant & Administrative Assistant at Vital Life Physiotherapy Clinic
Registration Officer - Physiotherapy Department at Health Services Authority (HSA)Registration Officer - Physiotherapy Department at Health Services Authority (HSA)