Summary
Overview
Work History
Education
Skills
Languages
Hobbies and interests
Additional Information
Timeline
Generic

BASHAER OMAR

Abu Dhabi

Summary

Physiotherapy Receptionist delivering exceptional patient experiences through attentive service. Manages appointment scheduling and registration processes to ensure efficient patient flow. Committed to fostering positive relationships with patients and healthcare professionals.

Overview

2
2
Languages
2
2
years of professional experience

Work History

Physiotherapy Receptionist

Healthline One Day Surgery
Abu Dhabi, United Arab Emirates
06.2024 - Current
  • Welcomed patients professionally, creating a positive first impression at reception
  • Handled incoming calls and in-person inquiries, providing clear information and directing patients appropriately
  • Scheduled and confirmed appointments, managing booking inquiries and changes with accuracy
  • Registered patients upon arrival, collecting and verifying required information and documentation
  • Coordinated with doctors and clinical departments to support smooth patient flow and appointment management
  • Processed insurance approvals according to procedures, clearly communicating outcomes to patients
  • Provided attentive, patient-focused customer service, respectfully addressing questions, concerns and feedback

Education

Diploma of Higher Education - High School

Amama Bint Al-Harith School
United Arab Emirates
01-2020

Skills

  • Appointment scheduling
  • Patient registration
  • Insurance processing
  • Medical documentation
  • Time management
  • Attention to detail
  • Problem solving
  • Communication skills
  • Team collaboration
  • Customer Service

Languages

Arabic
Proficient
C2
English
Proficient
C2

Hobbies and interests

  • Reading, learning new skills, teamwork, communication, and helping others.

Additional Information

  • I have over two years of experience in hospital reception, including more than one year of experience in physiotherapy reception. I have strong communication and patient registration skills, and I am familiar with handling patients, appointments, insurance approvals, and administrative tasks.

Timeline

Physiotherapy Receptionist

Healthline One Day Surgery
06.2024 - Current

Diploma of Higher Education - High School

Amama Bint Al-Harith School
BASHAER OMAR