BASHARAT HUSSAIN
Deira, Dubai
Summary
Highly-motivated person with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Support
Interwood Mobel (Pvt) Limited
Islamabad
05.2022 - 08.2023
- Provided technical support to clients via phone, email, and remote access.
- Configured workstations, networks, servers and printers for end users.
- Created user accounts and configured settings in Active Directory.
- Installed software applications as requested by customers.
- Diagnosed system malfunctions and provided troubleshooting assistance.
- Resolved network connectivity issues with routers and switches.
- Trained new employees on the use of computer systems and programs.
- Monitored system performance to ensure optimal operations.
Computer Instructor
Paramount Science College
Muzaffarabad AJK
09.2020 - 03.2022
- Assisted in the development of online courses, such as lectures and assignments.
- Provided technical support to students and staff on various software programs.
- Instructed classes on topics including computer hardware, operating systems, programming languages, web design and digital media production.
- Conducted assessments of student performance throughout the course.
- Used multimedia resources to enhance instruction and explain concepts effectively.
Internee
Special Communication Organization
Muzaffarabad
07.2019 - 08.2019
- Developed and implemented communications strategies for various projects.
- Assisted in the organization of events such as conferences, seminars, and workshops.
- Researched industry trends and best practices related to specific projects.
- Conducted market research surveys and analyzed results.
- Created content for social media platforms to increase brand awareness.
Education
Bachelor of Applied Science in Information Technology -
University of Azad Jammu And Kasmir
Muzaffarabad, AJK, Pakistan05.2020
Fsc -
Govt. Model Science College Muzaffarabad
10.2015
Matric -
Bait-ul-mamoor
08.2012
Skills
- Software Installation
- Information Protection
- Customer Service
- Systems Analysis
- Hardware Diagnostics
- Application Support
- Performance Testing
- Technical Support
- Data Recovery
- User Support
- Customer Success Management
- Application Installations
- Hardware Upgrades
- Microsoft Outlook
- Microsoft Certified Solutions Associate (MCSA) Certificate
- Technical Troubleshooting
- Appointment Scheduling
- MS Office Proficiency
- Hardware and Peripherals
- Firewall Configuration
Title
IT SOLUTION OFFICER
Life Philosophy
A person can achieve whatever he thinks.
Certification
- Freelancing certificate
- Graphic designing certificate
- Web and application development certificate
Languages
Urdu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Affiliations
- Freelancing as a part-time.
- Exploring new technologies.
- Consistently staying informed through regular news consumption.
Timeline
IT Support
Interwood Mobel (Pvt) Limited
05.2022 - 08.2023
Computer Instructor
Paramount Science College
09.2020 - 03.2022
Internee
Special Communication Organization
07.2019 - 08.2019
Bachelor of Applied Science in Information Technology -
University of Azad Jammu And Kasmir
Fsc -
Govt. Model Science College Muzaffarabad
Matric -
Bait-ul-mamoor
- Freelancing certificate
- Graphic designing certificate
- Web and application development certificate
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