Bashayer Almaisari
Summary
Experienced with leadership, strategic planning, and operational management. Utilizes strong problem-solving abilities to drive efficiency and effectiveness. Knowledge of team collaboration and process optimization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Configuration Sr. Officer
EDGE, HALCON
12.2024 - Current
- Led operational workflows, ensuring adherence to safety protocols and regulatory compliance.
- Streamlined reporting processes, improving accuracy and efficiency in data management systems.
- Analyzed system configurations to optimize performance and ensure compliance with company standards.
- Developed and maintained documentation for configuration processes and procedures, enhancing team efficiency.
- Improved department efficiency by streamlining and implementing policies and processes.
- Managed departmental budgets effectively, ensuring optimal allocation of resources for necessary equipment and training.
Business Development Specialist
GAL
07.2020 - 12.2024
- Supported creation of detailed, technical and financial models to value potential acquisition targets.
- Created comprehensive reports to track progress on key performance indicators, enabling leadership to make informed decisions regarding business development activities.
- Developed effective improvement plans in alignment with goals and specifications.
- Coordinated with finance department on budgeting matters related to business growth activities such as travel expenses or event sponsorships.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Conducted regular reviews of operations and identified areas for improvement.
- Managed complex proposals and contracts, ensuring timely submission and adherence to specifications.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Maintained high levels of confidentiality by safeguarding sensitive information, both physical and digital records.
- Drove process improvements within the organization by assessing current systems and recommending enhancements where needed.
- Mentored junior team members, providing guidance on best practices in business development to elevate their performance levels.
- Contributed to the development of company-wide training programs by collaborating with HR teams and providing input on relevant topics.
- Engaged with customers to build business relationships.
- Increased customer satisfaction through prompt responses to inquiries, consistent follow-ups, and excellent problem-solving skills.
Business Development Officer
AMMROC
04.2015 - 07.2020
- Managed inventory levels effectively, reducing waste and optimizing resource utilization throughout the organization.
- Evaluated current operational practices and suggested improvement strategies.
- Enhanced communication between departments through regular meetings, reports, and updates.
- Maintained accurate records related to financial transactions or personnel information ensuring confidentiality at all times.
- Consistently met deadlines under high-pressure situations demonstrating strong multitasking abilities.
- Maintained personnel records and updated internal databases to support document management.
- Assisted in maintaining ISO certification through regular audits, reviews, and improvements to internal procedures related to quality assurance practices.
- Developed customized training materials for new Quality Assistants, improving onboarding efficiency and overall team performance.
- Analyzed data trends to proactively identify potential quality concerns before they escalated into larger issues.
- Maintained professional, organized, and safe environment for employees and all.
Customer Service
Abu Dhabi National Bank
02.2012 - 07.2013
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Monitored front areas so that questions could be promptly addressed.
- Updated customer service database with new information, address changes and contact details.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Delivered superior customer service and handles client requests.
- Increased customer service ratings significantly through personable service.
Education
Bachelor of Science - Business Administration
Higher College of Technology
Skills
- Strategic planning
- Documentation and reporting
- Data-driven decision making
- Organizational development
- Analytical thinking
- Audit reporting
- Problem-solving
- Quality assurance
- Teamwork and collaboration
- MS office suite
Languages
Arabic
English
Certification
- Introduction to Configuration Management Course (2025)
- Introduction to Agile Course (2025)
- Budgeting and Scheduling Projects (2024)
- Foundation of Project Management (2023)
- Avionics Course (2022)
- Aircraft Maintenance Foundation Course (AMF) (2020)
- IBM Problem Solving Course with Creative and Critical Thinking (2020)
- Practice Emotional Intelligence at Work (2018)
- Lead Customer Service (2017)
Timeline
Configuration Sr. Officer
EDGE, HALCON
12.2024 - Current
Business Development Specialist
GAL
07.2020 - 12.2024
Business Development Officer
AMMROC
04.2015 - 07.2020
Customer Service
Abu Dhabi National Bank
02.2012 - 07.2013
Bachelor of Science - Business Administration
Higher College of Technology
Similar Profiles
Nabin RaiNabin Rai
Warehouse Helper at National Corporation Tourisim & Hotel working in (EDGE-HALCON)Warehouse Helper at National Corporation Tourisim & Hotel working in (EDGE-HALCON)
Arun Raveendran PillaiArun Raveendran Pillai
Senior Production Technician at Halcon Systems-EDGE GROUPSenior Production Technician at Halcon Systems-EDGE GROUP
Monaliza GanMonaliza Gan
Janitorial Specialist at Halcon General ServicesJanitorial Specialist at Halcon General Services
Maria WimberlyMaria Wimberly
Sr. Implementation & System Configuration Specialist at International Benefit AdministratorsSr. Implementation & System Configuration Specialist at International Benefit Administrators
Gabriel Lopez, MBAGabriel Lopez, MBA
Sr. Principal Configuration Analyst at RaytheonSr. Principal Configuration Analyst at Raytheon