Bashir Alnaiem
Dubai
Summary
Proven track record in enhancing customer satisfaction and streamlining data processes at showcasing strong technical skills and exceptional problem-solving abilities. Achieved increased data accuracy through innovative quality assurance, demonstrating effective time management and resilience under pressure. Committed to delivering outstanding results and improving operational efficiency.
Overview
4
4
years of professional experience
Work History
Customer Service
Dublin Airport
2021.07 - 2022.06
- Maintained punctual delivery times for consistent customer service experience.
- Provided exceptional customer service, ensuring positive experiences for all members.
- Provided customer service to employees regarding payroll inquiries and issues.
- Provided exceptional customer service, addressing client concerns promptly and ensuring satisfaction.
Data Entry
Hotel
2018.01 - 2020.01
- Monitored data entry processes and worked to improve efficiency and performance.
- Increased data entry accuracy by implementing a robust quality assurance process.
- Improved intake process by streamlining documentation and data entry tasks.
- Increased accuracy in documentation by implementing standardized forms and data entry procedures.
Education
Bachelor of Science - Computer Science Faculty
Sudan University of Science And Technology
Sudan01.2015
Skills
Technical skills
Time management
Withstand working pressure
Ability to solve customer problems quickly and efficiently
Languages
English
Upper intermediate (B2)
Interests
Android developers
Volunteering
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service
Dublin Airport
2021.07 - 2022.06
Data Entry
Hotel
2018.01 - 2020.01
Bachelor of Science - Computer Science Faculty
Sudan University of Science And Technology
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