BASHIR SULE
Operations Specialist
Dubai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
Operations Control Center Coordinator
Emirates Flight Training Academy
Dubai
06.2022 - Current
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased customer satisfaction by resolving issues.
Operation Supervisor
Emirates Flight Training Academy
Dubai
11.2018 - 06.2022
- Motivated and trained employees to maximize team productivity.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Managed internal operational standards and productivity targets.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Compiled training materials for new employees and tracked skill development.
- Tracked company equipment, tools and technology to manage inventory.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Airside Team Leader
Dnata- Emirates Group
Dubai
04.2013 - 11.2018
- Carried out day-to-day duties accurately and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team-building activities to enhance working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend and holiday shifts.
- Exceeded goals through effective task prioritization and great work ethic.
Operations Manager
First Catering Zambia Limited
Lusaka
01.2010 - 12.2012
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Identified procedure or process changes required to improve performance and productivity.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Introduced new methods, practices and systems to reduce turnaround time.
- Identified and resolved unauthorized, unsafe or ineffective practices.
Operations Manager
Airline Services Export Processing Zone(EPZ)
Lagos
06.2000 - 12.2009
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Identified procedure or process changes required to improve performance and productivity.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Education
Bachelor of Science - Aviation
Singhania University
Pacheri Bari, India 06.2022 - Current
Associate of Science - Aviation Ground Handling Management
Edith Cowan University
Perth,Australia 11.2014 - 11.2016
Associate of Science - Fisheries Technology
Federal College of Fisheries And Marine Technology
Lagos,Nigeria 11.1991 - 11.1995
Skills
Operational planning, flight route planning and monitoring
undefinedCertification
Licensed Aircraft Dispatcher of the Federal Aviation Administration of the United States of America.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Control Center Coordinator
Emirates Flight Training Academy
06.2022 - Current
Bachelor of Science - Aviation
Singhania University
06.2022 - Current
Licensed Aircraft Dispatcher of the Federal Aviation Administration of the United States of America.
09-2021
Operation Supervisor
Emirates Flight Training Academy
11.2018 - 06.2022
IATA Ramp Services
06-2018
Associate of Science - Aviation Ground Handling Management
Edith Cowan University
11.2014 - 11.2016
Airside Team Leader
Dnata- Emirates Group
04.2013 - 11.2018
Member Nigeria Institute of Management(MNIM)
03-2010
Operations Manager
First Catering Zambia Limited
01.2010 - 12.2012
Operations Manager
Airline Services Export Processing Zone(EPZ)
06.2000 - 12.2009
Associate of Science - Fisheries Technology
Federal College of Fisheries And Marine Technology
11.1991 - 11.1995
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