Batezi Ivan
Summary
Dedicated Food and Beverage Server with strengths in delivering exceptional dining experiences. Manages high-volume orders efficiently while ensuring accurate communication of dietary requirements. Committed to maintaining hygiene standards and fostering a welcoming environment for guests.
Overview
4
4
years of professional experience
Work History
Food and Beverage Server
Bites And Trays By Mai
Dubai , UAE
11.2024 - Current
- Worked with energy and passion to deliver first-class dining experiences, in line with core brand values.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Took accurate food and beverage orders, communicating dietary requirements to kitchen staff effectively.
- Maintained hygiene standards in all service and dining areas, adhering to health and safety regulations.
- Maintained safe hygiene and food handling standards for full compliance.
- Suggested menu items and related beverages matching guest preferences.
- Collaborated with kitchen staff to coordinate order timing, maximising efficiency and customer satisfaction.
- Managed table settings and organisation, maintaining a clean and welcoming environment for diners.
- Managed buffet counter service, displaying food appealingly and replenishing regularly to deliver fresh, quality menu options.
- Handled customer complaints with empathy and professionalism, resolving issues to maintain high levels of guest satisfaction.
Waiter
Mitts And Trays
01.2025 - 10.2025
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Maintained safe hygiene and food handling standards for full compliance.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
- Greeted new customers, answered initial questions and took drink orders.
- Greeted new customers and offered immediate seating assistance.
Retail Sales Associate
Land Mark Retails / Center Point
Dubai, UAE
10.2021 - 09.2022
- Assisted customers in finding products, offering detailed information to increase sales and enhance shopping experience.
- Resolved customer queries using active listening and problem-solving skills.
- Assisted customers in selecting products that best fit their personal needs and preferences.
- Shared new products and promotions with customer to encourage sales.
- Kept shelves neat, clean and organised through visual merchandising.
Education
Diploma of Higher Education - OFFICE MANAGEMENT
EDU SIGHT LEARNING INSTITUTE
Dubai UAE2025
Skills
- Customer service
- Food safety
- Order accuracy
- Menu knowledge
Languages
English
Proficient
C2
Interests
- Music
- Travelling
- Cooking
- Movies
Timeline
Waiter
Mitts And Trays
01.2025 - 10.2025
Food and Beverage Server
Bites And Trays By Mai
11.2024 - Current
Retail Sales Associate
Land Mark Retails / Center Point
10.2021 - 09.2022
Diploma of Higher Education - OFFICE MANAGEMENT
EDU SIGHT LEARNING INSTITUTE