BAVA BAHURUDEEN
Network Engineer
Al Nahda
Summary
Personable and knowledgeable IT support engineer with over 5 years of experience supporting Servers & 30 Endpoints. Provided in-depth technical support to clients at a Tier 1 level, solving 99.0% of issues without transferring to Tier 2 support. Seeking to provide expert technical support to enterprise organizations as the IT/ L3 Engineer.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
NETWORK ENGINEER
MEGAVISION AUDIO VIDEO SYSTEMS .LLC
DUBAI
08.2022 - Current
- Managing Firewalls, IPS, VPN, Remote Access, Enterprise Malware
- Configured and maintained IPSEC and SSL VPN's on Sonicwall, Fortinet, Sonicwall, etc.
- Managing SIP lines, PRI lines, SBC devices, GSM gateway, Supporting all call centre technical issues VPN connections issues across different Geographic locations
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Configured and troubleshot VoIP and multi-media distributed systems and platforms.
- Azure Active Directory (Azure AD): User management: Creating, modifying, and deleting user accounts.
- Group management: Creating security and distribution groups, managing group memberships.
- Security and compliance: Implementing security policies, multi-factor authentication, conditional access, and identity protection.
- Managing Exchange Online, SharePoint Online, OneDrive for Business, Microsoft team, Intune, MDM,
- Managing & Configured IP based PABX & SIP Phones:Grandstream,Asterisk,Yeastar,3CX,Micro Sip,Xlite
- Proficient in using Wireshark for packet-level analysis, troubleshooting connectivity issues, and optimizing network performance across diverse protocols.
- Identified and mitigated network vulnerabilities, conducting in-depth assessments to enhance security measures using Wireshark packet inspection.
- Managed and maintained endpoint security systems, ensuring optimal functionality of EDR, antivirus software, and monitoring agents.
- Maintained NVR, Access Control & Biometric Attendance Systems
- Implemented and configured NAS solutions, managing data storage, access controls, and backups for efficient data management.
- Managed network printers such as Konica Minolta,Canon, configuring FTP settings for seamless file transfer and implemented SMB,Email client configurations for efficient printer monitoring and management.
- Provide Training & support for onboarding new call centre agents
IT ENGINEER
DHAMMA PERFUMES INDUSTRY. LLC
AL QUOZ
02.2018 - 05.2022
- Presenting 4 Years diversified experience in as Technical Support service provider, Onsite Support, Remote Support Services, Deploying enterprise virtualization servers, all IT peripherals and users, for Inventory, adequacy, accuracy & completeness of design
- Office 365 Email Services, Google workspace
- Administration & Support for Office 365, Azure Active directory
- Experience in Sharepoint & onedrive deployments with secuity parameters
- Experience in Teams admin center
- Installation / Configuration Windows 2012, 2016 Servers Platforms & Windows XP, 7, 8, 10, Mac for all client PC's
- Experience in Microsoft Hyper V, Installation/Support
- Snapshots management/Hyperv replica & all troubleshooting related to HYPER V
- Deploy AD, DNS, DHCP, BACKUP Roles, Print / Fax servers, File Server for large environment
- Creating / Manging / Deploying / Troubleshooting EDR solutions - Bitdefender / Malwarebytes / MacAfee / Sophos Central / Kaspersky server edition / Fsecure Endpoint security solutions Handled CRM project coordinate with the client to generate Leads from various social media platforms
- MICROSOFT WINDOWS SERVER : Implementation and Administration of Windows Active Directory
- Implemented and managed IP Addressing; configured TCP/IP addressing on a server
- Designed, planned and implemented Group Policy, delegation strategies and OU structure
- Troubleshooting DNS and mail problems
- Experience in HYPER-V setup and configuration
- Experience in Administrating DHCP in an Active Directory environment
- Enterprise Server Administration: Design corporate AD Domain structures; Active Directory user/group/GPO/Policy mgmt.; data backups, offsite storage & data recovery solutions
IT SUPPORT
PCS TECHNOLOGY
CHENNAI
01.2016 - 12.2017
- Implementation and Administration of Windows Active Directory
- Implemented and managed IP Addressing; configured TCP/IP addressing on a server
- Designed, planned and implemented Group Policy, delegation strategies and OU structure
- Troubleshooting DNS and mail problems Experience in Administrating DHCP in an Active Directory environment
- Enterprise Server Administration: Design corporate AD Domain structures; Active Directory user/group/GPO/Policy mgmt.; data backups, offsite storage & data recovery solutions Installation and Configuration of Operating Systems such as Microsoft Windows 2012, 2008 server
- Installing and configuring services such as DNS, DHCP, and ADS & TERMINAL SERVICE.
Education
BACHELOR OF TECHNOLOGY -
PRIST UNIVERSITY
THANJAVUR, TAMILNADU 02.2011 - 04.2015
CCNA - undefined
SYSTECH TECHNOLOGY
TRICHY, TAMILNADU 01.2017 - 06.2017
MCSE - undefined
SYSTECH TECHNOLOGY
TRICHY, TAMILNADU 01.2017 - 06.2017
Skills
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Driving License
UAE DRIVING
Personal Information
- Date of Birth: 07/13/1994
- Nationality: INDIAN
- Marital Status: MARRIED
- Visa Status: EMPLOYMENT
Certification
Wireshark:Malware and Forensics
Timeline
Wireshark:Malware and Forensics
08-2023
Fortinet network security expert level-1
02-2023
Fortinet network security expert level -2
02-2023
NETWORK ENGINEER
MEGAVISION AUDIO VIDEO SYSTEMS .LLC
08.2022 - Current
IT ENGINEER
DHAMMA PERFUMES INDUSTRY. LLC
02.2018 - 05.2022
CCNA - undefined
SYSTECH TECHNOLOGY
01.2017 - 06.2017
MCSE - undefined
SYSTECH TECHNOLOGY
01.2017 - 06.2017
IT SUPPORT
PCS TECHNOLOGY
01.2016 - 12.2017
BACHELOR OF TECHNOLOGY -
PRIST UNIVERSITY
02.2011 - 04.2015
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