Well-trained Assistant Restaurant Manager promoting more than 8 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.
Overview
13
13
years of professional experience
Work History
Assistant Restaurant Manager
Food Company, | United Arab Emirates
Americana
09.2010 - 03.2023
Demonstrated integrity, honesty and respect while interacting with guest's, staff, manager's and above
Completed weekly and monthly inventories of food, beverages and other supplies with 2 % reduction of cost of goods and waste
Managed relationships with suppliers, overseeing contracts and invoices.
Oversaw proper receiving, storage and rotation of all goods received following company guidelines
Monitored operations by evaluating kitchen and front staff during both peak and off-peak hours
Attained restaurant revenue and increased by 2 % in 1 month by coaching employees on upselling and suggestive selling techniques.
Immediately resolved issues with patrons by employing careful listening and communication skills.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Supervised all areas of restaurant to keep it clean and well-maintained.
Assistant Coordinator
Nuga Best LLC
12.2009 - 07.2010
Provided attentive first-hand care, comfort and safety for 10-15 clients per day.
Clarified and updated families regularly on client progress and treatment plan changes
At least 4-7 clients
Corresponded on daily high volume inboxes of up to 20 enquiries and increased revenue by 5 % in 3 months
Performed cleaning and sanitation of the equipment according to standard after end of day
Approved payments and controls expenses by receiving and reconciling invoices.
Designed scheduled and confirmed appointments of clients evaluation for filling system to keep organized records.
Created and maintained office documentation and manuals.
Mentored subordinate employees to improve productivity and close knowledge gaps.
Recorded any expenses and submitted weekly reports to management.
Education
Master of Arts (M.A.) - Master of Business Administration -
Swiss Business School
Bachelor of Science - Elementary Education
Western Mindano State University
Bachelor of Science - Agriculture-Crop Science
J.H. Cerellis State College
Skills
Food and beverage knowledge
undefined
Timeline
Assistant Restaurant Manager
Food Company, | United Arab Emirates
09.2010 - 03.2023
Assistant Coordinator
Nuga Best LLC
12.2009 - 07.2010
Master of Arts (M.A.) - Master of Business Administration -
Swiss Business School
Bachelor of Science - Elementary Education
Western Mindano State University
Bachelor of Science - Agriculture-Crop Science
J.H. Cerellis State College
Similar Profiles
CHINMAY BAMCHINMAY BAM
SUBJECT MATTER EXPERT at EMIRATES AIRLINES DUBAI, UNITED ARAB EMIRATESSUBJECT MATTER EXPERT at EMIRATES AIRLINES DUBAI, UNITED ARAB EMIRATES