BEDILLA KENYATTA
Dubai,UAE
Summary
Motivated service worker with exceptional social skills, communication abilities and customer service background.
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Customer services and sales agent
Dreamers Hotel
Riyadh, KSA
01.2022 - 01.2024
- Handled customer complaints, providing appropriate solutions and recommending alternatives.
- Responded promptly to customer questions to improve customer loyalty and satisfaction.
- Worked in collaboration with sales team to achieve collective targets and goals.
BARISTA
Star Bucks
QATAR
02.2020 - 12.2021
- Greeted customers as they arrive at the Starbucks outlet and inquire into their orders
- Ensured that Starbucks merchandising and signing standards are followed appropriately
- Made sure that coffee brewing equipment is cleaned, sanitized and maintained properly on a constant basis
WAITRESS
TRIBEKA RESTAURANT
Nairobi, Kenya
12.2018 - 01.2020
- Accurately recorded orders and collaborated with team members to serve food and beverages that exceeded guests' expectations
- Transported all dirty tableware from dining room to dishwashing area for proper cleaning
- Delivered checks, collected cash or credit card payments and provided receipt to customers.
Education
High School Diploma - HIGHER LEVEL EDUCATION
NDURU GIRLS HIGH SCHOOL
KISII COUNTY / KENYA 01.2015 - 11.2018
Skills
- Team Player & Strong work ethics and Time and self- management
- Well Organized and Honest
- Problem solving & Flexible/Adaptable
- Multitasking
- Health and Safety
- POS Systems
- Coffee brewing
Languages
English
Fluent
Arabic
Beginner
Personal Information
- Passport Number: AK0468788
- Date of birth: 03/08/2000
- Gender: Female
- Nationality: Kenya
- Visa status: Visit
Timeline
Customer services and sales agent
Dreamers Hotel
01.2022 - 01.2024
BARISTA
Star Bucks
02.2020 - 12.2021
WAITRESS
TRIBEKA RESTAURANT
12.2018 - 01.2020
High School Diploma - HIGHER LEVEL EDUCATION
NDURU GIRLS HIGH SCHOOL
01.2015 - 11.2018