Summary
Overview
Work history
Education
Skills
Languages
Personal Information
Timeline
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BEDILLA KENYATTA

BEDILLA KENYATTA

Dubai,UAE

Summary

Motivated service worker with exceptional social skills, communication abilities and customer service background.

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work history

Customer services and sales agent

Dreamers Hotel
Riyadh, KSA
01.2022 - 01.2024
  • Handled customer complaints, providing appropriate solutions and recommending alternatives.
  • Responded promptly to customer questions to improve customer loyalty and satisfaction.
  • Worked in collaboration with sales team to achieve collective targets and goals.

BARISTA

Star Bucks
QATAR
02.2020 - 12.2021
  • Greeted customers as they arrive at the Starbucks outlet and inquire into their orders
  • Ensured that Starbucks merchandising and signing standards are followed appropriately
  • Made sure that coffee brewing equipment is cleaned, sanitized and maintained properly on a constant basis



WAITRESS

TRIBEKA RESTAURANT
Nairobi, Kenya
12.2018 - 01.2020
  • Accurately recorded orders and collaborated with team members to serve food and beverages that exceeded guests' expectations
  • Transported all dirty tableware from dining room to dishwashing area for proper cleaning
  • Delivered checks, collected cash or credit card payments and provided receipt to customers.

Education

High School Diploma - HIGHER LEVEL EDUCATION

NDURU GIRLS HIGH SCHOOL
KISII COUNTY / KENYA
01.2015 - 11.2018

Skills

  • Team Player & Strong work ethics and Time and self- management
  • Well Organized and Honest
  • Problem solving & Flexible/Adaptable
  • Multitasking
  • Health and Safety
  • POS Systems
  • Coffee brewing

Languages

English
Fluent
Arabic
Beginner

Personal Information

  • Passport Number: AK0468788
  • Date of birth: 03/08/2000
  • Gender: Female
  • Nationality: Kenya
  • Visa status: Visit

Timeline

Customer services and sales agent

Dreamers Hotel
01.2022 - 01.2024

BARISTA

Star Bucks
02.2020 - 12.2021

WAITRESS

TRIBEKA RESTAURANT
12.2018 - 01.2020

High School Diploma - HIGHER LEVEL EDUCATION

NDURU GIRLS HIGH SCHOOL
01.2015 - 11.2018

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BEDILLA KENYATTA