BEDOOR HANI
Abu Dhabi
Summary
Healthcare professional skilled in patient treatment coordination and prepared for role. Known for improving patient scheduling processes and fostering seamless communication within medical teams. Emphasizes collaboration and results-driven approaches while adapting to dynamic healthcare environments. Proficient in patient record management and treatment plan coordination.
Overview
8
8
years of professional experience
Work History
Patient Treatment Coordinator
Bella Medical Centre
03.2023 - Current
- Evaluated patient feedback to identify areas of improvement in the treatment coordination process, implementing necessary changes for enhanced patient experiences.
- Streamlined administrative processes to improve workflow efficiency within the clinic or hospital setting.
- Collaborated with healthcare professionals to develop individualized care plans, addressing unique patient needs and goals.
- Reduced wait times for appointments and treatments by efficiently managing schedules and resources.
Supervisor (Dermatology Dept) / Management Assistant
Canadian Medical Center
01.2022 - 10.2022
- Company Overview: info@canadiancmc.com
- Providing Translation in English to Arabic and Arabic to English
- Patient Coordination
- Follow up with VIP's
- Assisting Doctors and Technicians
- Overseeing Sales and Production Volume
- Info@canadiancmc.com
Vip coordinator & management assistant
Burjeel Hospital
04.2021 - 11.2021
- Company Overview: www.burjeel.com
- Guide Vip patients through their visit
- Monitor Lab results personally
- Schedule appointments for vip patients
- Follow up with the vips to assure that they had a comfortable visit
- Www.burjeel.com
Assistant
AESSTHETIC POLYCLINIC
04.2018 - 11.2018
- Company Overview: www.aestheticscc.com
- Assisting Doctors
- Scheduling, organizing and planning
- Keen attention to detail ensuring the accurate completion of multiple tasks by strict deadline
- Providing Translation in English to Arabic and Arabic to English
- Coordinated providers' schedules and maintained appointment templates on system, resolving any scheduling conflicts that arose
- Www.aestheticscc.com
Customer Service
BEAUTY KINGDOM SALLON
06.2016 - 09.2016
- Warm welcoming customers
- Assisting Customers
- Enquire customer needs with patients
- Describing about service
- Assist customer needs
Education
Bachelor of Science - Health Management
Liwa College
Abu Dhabi05-2025
Skills
- High commanding power
- High communication skills in English & Arabic
- Attending telephone
- Cash handling & receptionist skills
- Customer service & customer care
- Answering the telephone & taking messages
- Handle the pressure of work
- The ability to adapt to condition
- Enjoy the work & the spirit of cooperation and assistance
- Effective verbal & listening communication skills
- Well experienced in above mentioned field
- Good customer service skills
- Fast learner and hard worker
- Motivated and team worker
- Self confident, Sincerity, Hard work, Punctuality
- Responsibility in duty
Personal Information
- Date of Birth: 08/22/00
- Gender: Female
- Nationality: Palestinian
- Marital Status: Single
- Visa Status: Residence Visa
Areas Of Interest
- Sales
- Any Suitable Post
References
To Be Provided On Demand
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Patient Treatment Coordinator
Bella Medical Centre
03.2023 - Current
Supervisor (Dermatology Dept) / Management Assistant
Canadian Medical Center
01.2022 - 10.2022
Vip coordinator & management assistant
Burjeel Hospital
04.2021 - 11.2021
Assistant
AESSTHETIC POLYCLINIC
04.2018 - 11.2018
Customer Service
BEAUTY KINGDOM SALLON
06.2016 - 09.2016
Bachelor of Science - Health Management
Liwa College
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