Bedour Ali Abdulla Lamtal Almussabi

The role of a Speech and Language Therapy Assistant is to address challenges related to language and communication.
Provides support to students with autism to improve their verbal, nonverbal, and social communication skills.
Aims to help individuals communicate in more effective and functional ways.

• Streamlined personnel recruitment process by implementing effective screening methods.
• Managed and resolved disciplinary issues for a harmonious work environment.
• Ensured compliance with employment laws, resulting in no legal disputes.
• Implemented new staff induction programmes to enhance productivity.
• Oversaw payroll management, ensuring accurate salary disbursement.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Increased customer satisfaction by resolving issues.
• Used Microsoft Word and other software tools to create documents and clear communications.

• Supported administrative staff in daily office operations, easing their workload significantly.
• Maintained confidentiality for sensitive documents handled during the course of work.

• Student Accessibility Services
• Collaborated Student Services Team to provide comprehensive student support, fostering positive and inclusive school environment.
• Gave clear and constructive feedback for all student work and created progress reports.
• Assisted students in identifying issues and receiving services to assist personal circumstances.

• Managed high-volume calls whilst maintaining professionalism and courtesy.
• Handled confidential information with utmost discretion, ensuring privacy compliance.
• Addressed customer complaints promptly, improving overall customer satisfaction rate.
• Improved customer service by managing appointment schedules effectively.
• Ensured client satisfaction with prompt and accurate scheduling of appointments.