BEEHA SHAHID

• Spearhead daily store operations, overseeing a team of [number] employees.
• Develop and implement strategies to maximize sales, achieve targets, and increase profitability.
• Optimize inventory management processes to minimize stock discrepancies and improve efficiency.
• Foster a customer-centric environment, ensuring exceptional service and resolving issues promptly.
• Conduct regular performance evaluations, provide coaching, and coordinate training programs.
• Successfully achieve monthly target
• Analyzed sales data and implemented strategies to enhance revenue and customer satisfaction

· Manage transactions with customers using cash registers

· Scan goods and ensure pricing is accurate

· Clarifying the watersports booking from guest

· Collect payments whether in cash or credit

· Issue receipts, refunds, change or tickets

· Redeem stamps and coupons

· Cross-sell products and introduce new ones

· Resolve customer complaints, guide them and provide relevant information

· Greet customers when entering or leaving the store

· Maintain clean and tidy checkout areas

· Track transactions base on order numbers and report any discrepancies

· Handle merchandise returns and exchange