An enthusiastic, motivated and friendly individual who takes pride and dedication in all work. Determination and ambition coupled with a high degree of commitment and a desire to succeed are some of my key driving attributes.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Senior Waiter
Roka Restaurants
Dubai, UAE
04.2021 - 02.2023
Assisted customers with food and drink selection, offering knowledge of current specials and possible menu adaptations.
Communicated effectively with kitchen staff to meet exact customer allergy, dietary needs and special requirements.
Regularly checked on guests to ensure satisfaction with each food course, upselling additional items to improve revenue.
Deliver food and beverages to any table as needed.
Processed cash and card payments promptly, minimising customer wait times and enabling swift table turnarounds.
Assistant Waiter
Dusty's Restaurant & Bar
Dubai, UAE
10.2019 - 04.2020
Ensure the Guest feels important and welcome in the restaurant.
Present menu, answer questions and make suggestions regarding food and beverage.
Serve food and drink orders.
Deliver food and beverages to any table as needed.
Must follow all cash handling policies and procedures.
Deliver checks and collect bill payments
Bellman - Concierge
Marina Byblos Hotel
Dubai, UAE
11.2017 - 10.2019
Greeted guests as they arrived at the hotel in a pleasant manner.
Provided guests with information regarding the hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
Communicated with coworkers and managers about completed duties.
Ensured that the reception area was always in pristine condition and the bins were promptly emptied.
Delivered newspapers, post, packages, faxes and check-out invoices to guest rooms.
Responded immediately to any guest requests or concerns and made sure that issues were promptly resolved.
Education
Cadastre
VOCATIONAL COLLEGE OF BUILDING
Gulistan, Uzbekistan
09.2012 - 05.2015
Skills
Customer assistance
Customer service oriented
Confident communicator
Cash Handling
POS systems expert
Windows OS (MS Word, MS Excel, MS Power Point, Install -Repair System)