Summary

Overview

Work history

Education

Skills

Certification

Languages

Work preference

Timeline

Key Achievements

BELGACEM DHAHRI

Al Ain,UAE

Summary

Results-driven professional specialising in Quality and IMS Auditing, ISO Training (9001, 14001, 45001, 22301), and Risk Management. Expertise includes Emergency Medical Response, Occupational Health and Safety, and Environmental Management. Experience in Strategic Planning and KPIs, alongside conducting Internal Audits and Training Development. Focused on enhancing organisational resilience and operational effectiveness through targeted risk management strategies.

Overview

Certificate

years of post-secondary education

years of professional experience

Work history

Quality Expert / Internal Auditor – IMS

Abu Dhabi Civil Defense Authority (ADCD)

Dubai, Dubai

2020.01 - 2026.07

Executed comprehensive internal audits for quality, environment, and health & safety management systems, identifying areas for improvement.
Contributed to Integrated Management System (IMS) team, ensuring compliance with ISO 9001, 14001, 45001, and 22301 standards.
Designed and delivered training programmes on risk management, ISO standards (9001, 14001, 45001, 22301), and emergency response protocols, enhancing team knowledge and preparedness.
Participated in accident investigations and contributed to continuous improvement of emergency response procedures.
Drove customer satisfaction levels higher through meticulous quality checks.
Facilitated cross-functional team meetings, promoting effective communication and synergy.
Developed training programmes, resulting in improved staff competency.
Benchmarking against industry best practices led to improved operational efficacy.
Conducted root-cause analysis exercises to reduce error recurrence rates.
Fostered culture of excellence within team, enhancing work ethic across board.
Created standard operating procedures, guaranteeing consistency in work output.
Conducted regular audits to ensure compliance with ISO standards.
Led supplier qualification assessments for better control over input quality.
Reduced manufacturing defects for increased overall quality.
Teamed up with R and D for development of robust product designs.
Directed corrective action plans, ensuring prompt resolution of issues.
Adopted lean management principles to optimise resource usage.
Analysed key performance indicators for monitoring departmental progress towards goals.
Improved product quality by implementing stringent testing protocols.
Managed risk assessment activities reducing potential threats to product integrity.
Championed continuous improvement initiatives, achieving more efficient workflows.
Streamlined processes to achieve shorter lead times.
Implemented new inspection methods for higher accuracy in defect detection.
Enhanced production efficiency with detailed process analysis.
Compiled and analysed test data and results to improve product quality.
Facilitated day-to-day quality inspections and maintained related documentation.
Inspected both existing and new products to verify conformance to specifications.
Investigated quality issues to identify root causes and raise appropriate corrective action.
Carry out product tests and final inspection of finished assemblies.
Wrote and modified SOPs for use within QC and validation activities.
Reacted quickly to reported quality issues, analysing faults quickly to minimise operation downtime.
Addressed customer issues and quality inquiries with timely responses and resolutions.
Oversaw document control and reporting to address quality failures.
Enforced company-wide HSE standards and PPE use.
Audited components and materials across all stages of manufacturing process.
Oversaw on-site testing for customers as required by project specifications.
Provided technical support to production teams, guiding processes to maintain quality adherence.
Led inspection meetings, liaising with representatives from appropriate departments to establish action plans.
Reviewed project requirements to uncover and resolve issues in collaboration with quality team.
Directed preventive maintenance and calibration process for all onsite equipment.
Gathered and maintained inspection records in company databases.
Monitored compliance and assisted with adherence to ISO standards and internal quality metrics.
Defined quality targets and monitored departmental activities and KPIs to evaluate performance.
Reduced operational roadblocks and solved product and process issues to optimise efficiency.
Implemented improved safety procedures to minimise environmental risk.
Supervised targeted process changes based on key data findings.
Assessed materials and equipment performance for safe testing.
Certified production feasibility to eliminate manufacturing errors, waste and delays.
Liaised with engineering teams to create technical models and prototypes.
Tested products throughout lifecycle development phases for continued innovation.
Improved existing testing tools for maximised research capabilities.
Collated and processed high-volume data to support technical research.
Determined and resolved possible hazards for reduced research disruption.

Paramedic – Emergency & Public Safety Directorate

Abu Dhabi Police

Alain, United Arab Emirates

2002.01 - 2020.01

Responded to critical emergencies, providing advanced paramedic care and triage under high-pressure conditions.
Trained and mentored new recruits in first aid, emergency protocols, and operational procedures, enhancing team readiness for critical situations.
Contributed to departmental quality improvement initiatives of Excellence Award Team, fostering culture of continuous improvement.
Conducted internal audits for operations and quality management processes.
Delivered workshops on safety, environmental management, and occupational health systems, promoting awareness and compliance among staff.
Managed over 50 customer calls per day

Anesthesia Technician

Cardiology & Anesthesia Units – Public and Private Hospitals, Tunisia

Tunis, Tunisia

1999.01 - 2002.01

Delivered technical support in cardiology and anaesthesia units across public and private healthcare facilities, ensuring seamless operations.
Supported senior medical staff in patient care, anaesthesia preparation, and post-operative monitoring to enhance patient outcomes.
Facilitated successful surgeries by preparing appropriate mixtures of gases or liquids for inhalation or injection.
Provided critical support to anaesthesiologists during complex procedures.
Collaborated with surgical teams to guarantee optimal patient care before, during and after surgery.
Responded quickly in emergency situations, providing immediate assistance to medical professionals.
Tested functionality of ventilators regularly, ensuring reliability during critical moments in surgery.
Ensured patient comfort by administering local anaesthetics.
Assisted in monitoring of patients under anaesthesia, ensuring safety and well-being.
Assisted in educating patients about process and effects of anaesthesia prior to surgery, alleviating anxieties..
Coordinated effectively with nursing staff for seamless patient transfer from operation theatre to recovery room post-surgery.
Prepared operating rooms for surgeries, maintaining strict hygiene standards.
Managed inventory of all anaesthetic supplies and equipment, ensuring readiness for any procedure.
Troubleshot technical issues with anaesthetic equipment promptly, avoiding potential delays in surgical procedures.
Maintained detailed records of administered anaesthetic doses and patient response, enhancing post-operative recovery strategies.
Demonstrated proficiency in using various types of anaesthetic equipment, facilitating smooth operations.
Participated in ongoing training sessions to stay updated on latest practices in anaesthesia care delivery.
Shared medical information with other healthcare users to provide continuity of care.
Used medical record-keeping systems to locate, disclose and file data safely and securely.

Education

Higher National Diploma - Tunis

Higher Institute of Technique & Science of Health Tunis

Tunisia

1995.09 - 1999.06