Summary
Overview
Work History
Education
Skills
Accomplishments
Aviationqualifications
Personal Information
Timeline
Generic
Benazir Rahman

Benazir Rahman

Abu Dhabi

Summary

Detail-oriented Cargo Compliance Manager offering 13 years of expertise in Cargo Operations, Safety Management, Risk analyzing, policy development and strategic planning. Advanced knowledge of regulatory compliance with proven track record of partnering with executives and business leaders to identify vulnerabilities and create corrective actions. Collaborative and team-oriented with excellent communication and interpersonal skills to foster strategic partnerships and promote company reputation

Overview

14
14
years of professional experience

Work History

Network Safety & Compliance Manager

Etihad Airways
2024.06 - Current
  • Accountable for ensuring that all regional & Hub (Network) Safety and compliance activities are delivered by the local management team in accordance with all regulatory and airline-specific requirements
  • Drives the continuous improvement of the corporate Safety management System (SMS) for ground operations within the Network.

Area Manager- Central Asia (Operations & Delivery)

Etihad Airways
2021.02 - Current
  • Direct operational responsibility for service delivery performance
  • Responsible to manage locally based Etihad teams via implementation of effective SGHA/SLA and KPI monitoring ensuring that service delivery standards and achievement of procedural compliance is maintained across the area.

Area Manager- Africa (Operations & Delivery)

Etihad Airways
2022.10 - 2023.11
  • Direct operational responsibility for service delivery performance
  • Responsible to manage locally based Etihad teams via implementation of effective SGHA/SLA and KPI monitoring ensuring that service delivery standards and achievement of procedural compliance is maintained across the area.

Cargo Services Manager

Cathay Pacific Airways Ltd
2018.08 - 2020.07
  • To develop and execute the cargo services strategies for the port/area in order to surpass Key Performance Indicators
  • To drive operational excellence and service delivery in the port/area by partnering with relevant stakeholders.

Asst. Cargo Services Manager

Cathay Pacific Airways Ltd
2013.08 - 2018.07
  • Same job scope and responsibilities as Singapore station
  • Managed Dhaka Cargo Services Team and Kathmandu Station.

Senior Sales Executive

DAMCO (PART OF A.P MOLLER-MAERSK GROUP)
2012.04 - 2013.07

Cargo Sales Officer

Cathay Pacific airways & Dragon Air
2011.02 - 2012.03

Education

Master's in Business Administration -

University of Roehampton, UK

Bachelor in Business Administration - Business Policy and Strategy

North South University

Higher Secondary Certificate - Science

Secondary Certificate - Science

Skills

  • Compliance Monitoring
  • Training development
  • Internal Audits
  • Training and education
  • Process Development
  • Internal Auditing & Audit Support
  • Project Management
  • SOP Writing
  • Audit oversight
  • Analytical Thinking
  • Risk Assessments
  • Regulatory Standards
  • Process Management
  • System Development

Accomplishments

  • Managed 15 Countries Cargo operation as Cargo operations Manager for 10 Years
  • proven track record of managing different ground handling agents, Civil aviation authorities of different countries and other regulatory authorities.
  • Highly skilled and knowledgeable of Safety and security regulations of USA, UK, EU, AUS & Canada
  • Facilitate ACC3 & TSA audits for the airlines
  • High level Risk assessment and act as a safety investigator
  • licensed of Loadmaster. Loadsheet, dangerous goods, special cargo and expert on Super Heavy shipment handling
  • Maintained high Cargo IQ score for all the time
  • completed different projects with
  • Team development by training material development and providing training to the team members.
  • Achieved 100% safety score by maintaining Safety & Security protocols with accuracy and efficiency.

Aviationqualifications

Effective Communication - Hong Kong, Negotiation with Influence- Hong Kong, Design Thinking- Hong Kong, Motivation- Hong Kong, Management Feedback - Hong Kong, Effective Goal setting and project management - Hong Kong, Lean, Loadsheet and Loading License B747-400 & 8F, Loadsheet and loading License A300 & A330, Super Heavy Cargo handling License, Dangerous Goods Cat-6, IATA live animal Regulation, Pharma Lift, Special Cargo Handling, USA ACMR

Personal Information

  • Date of Birth: 08/10/87
  • Nationality: Bangladeshi

Timeline

Network Safety & Compliance Manager

Etihad Airways
2024.06 - Current

Area Manager- Africa (Operations & Delivery)

Etihad Airways
2022.10 - 2023.11

Area Manager- Central Asia (Operations & Delivery)

Etihad Airways
2021.02 - Current

Cargo Services Manager

Cathay Pacific Airways Ltd
2018.08 - 2020.07

Asst. Cargo Services Manager

Cathay Pacific Airways Ltd
2013.08 - 2018.07

Senior Sales Executive

DAMCO (PART OF A.P MOLLER-MAERSK GROUP)
2012.04 - 2013.07

Cargo Sales Officer

Cathay Pacific airways & Dragon Air
2011.02 - 2012.03

Master's in Business Administration -

University of Roehampton, UK

Bachelor in Business Administration - Business Policy and Strategy

North South University

Higher Secondary Certificate - Science

Secondary Certificate - Science

Benazir Rahman