Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Benedetta Pialvu

Concord

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Northwood Mortgage LTD (LIC#10349)
10.2023 - Current
  • Administrative Assistant for a high volume team under Northwood Mortgage (AJP Mortgage)
  • Schedule meetings and maintain calendars for mortgage agents and brokers
  • Perform data entry and update CRM system with clients and deal information
  • Answer and direct phone calls, emails, and client inquires in a professional manner
  • Collect and organize mortgage documentation from clients
  • Follow up with clients and lenders for missing or outstanding documents
  • Strong proficiency with Microsoft Word and Excel

Laser Technician and Aesthetician

Self Employed
09.2021 - Current
  • Performing laser hair removal, skin rejuvenation, and tattoo removal
  • Conducting skin analysis and providing skincare advice to clients
  • Maintaining accurate patient records, including treatment details, settings, and progress
  • Provide exceptional customer service, building rapport with clients and ensuring their satisfaction
  • Proficiently operate and maintain laser equipment, including calibration, troubleshooting, and quality control checks
  • Maintain a clean and organized treatment environment, adhering to hygiene standards

Administrative Assistant

Integrity Plus Accounting Services
05.2022 - 10.2023
  • Handling phone calls, emails, and other correspondence
  • Creating, editing, and organizing documents, reports, and presentations
  • Overseeing office supplies, equipment, and general office upkeep
  • Managed calendars of the executive team and coordinated weekly company-wide meetings
  • Coordinated with prospective employees and scheduled interviews
  • Worked as a liaison and point of communication between owners and staff

Education

Certified Laser Technician - undefined

International Beauty Institute
01.2021

Human Resources Management - undefined

George Brown College
01.2019

Skills

  • Experienced professional with a background in the mortgage industry, customer service and sales Skills include communication, Sales, customer service, leadership, initiative, time management, and detail orientation
  • Trilingual and fluent in: Italian, Spanish, and English

Certification

  • Mortgage Agent Level 1 (REMIC)
  • Certified Laser Technician (IBI)
  • Smart Serve Certified

Languages

Italian
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

References

  • ALL REFERENCES AVAILABLE UPON REQUEST

Timeline

Administrative Assistant

Northwood Mortgage LTD (LIC#10349)
10.2023 - Current

Administrative Assistant

Integrity Plus Accounting Services
05.2022 - 10.2023

Laser Technician and Aesthetician

Self Employed
09.2021 - Current

Certified Laser Technician - undefined

International Beauty Institute

Human Resources Management - undefined

George Brown College
Benedetta Pialvu