BENET BABU KOLAMKANNY
DUBAI,UAE
Summary
Accomplished professional with extensive expertise in electrical engineering and a proven track record in customer relationship management. Demonstrates strong technical product knowledge and excels in sales process optimisation, leveraging inside sales strategies to drive business growth. Proficient in ERP systems and Microsoft Office Suite, with a keen ability to provide pre-sales technical support and prepare tenders effectively. Career goals include advancing within the field of technical sales, utilising skills to enhance client satisfaction and operational efficiency.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Senior technical sales engineer
CUSTOMER DELIGHT TRADING LLC
DUBAI, UAE
04.2020 - Current
- Worked with all major Utilities in UAE like, DEWA, TAQA,ADNOC, ETIHADWE etc.
- Worked with all major EPC contractors & MEP contractors within UAE.
- Utilised CRM software to track sales leads and manage client information.
- Streamlined sales processes, enhancing customer experience and reducing inefficiencies.
- Developed strong client relationships through effective communication and interpersonal skills.
- Organised regular client meetings to strengthen business ties.
- Tailored solutions to meet individual client needs, maximising sales opportunities.
- Boosted product understanding by delivering detailed technical presentations.
- Coordinated delivery and installation of goods for clients, ensuring satisfaction.
- Maintained accurate records of all sales activities for strategic planning.
Education
Bachelor of Engineering - ELECTRICAL & ELECTRONICS
SCMS SCHOOL OF ENGINEERING & TECHNOLOGY
KERALA 06.2015 - 06.2019
Skills
- Electrical engineering expertise
- Customer relationship management
- Technical product knowledge
- Sales process optimization
- Inside sales strategies
- ERP systems proficiency
- Pre-sales technical support
- Tender preparation skills
- Microsoft Office Suite proficiency
Languages
English
Fluent
Hindi
Intermediate
Malayalam
Native
Timeline
Senior technical sales engineer
CUSTOMER DELIGHT TRADING LLC
04.2020 - Current
Bachelor of Engineering - ELECTRICAL & ELECTRONICS
SCMS SCHOOL OF ENGINEERING & TECHNOLOGY
06.2015 - 06.2019
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