BENET JOHN
Restaurant Supervisor
Dubai
Summary
Dynamic Supervisor and Trainer with a proven track record of elevating operations across diverse food service organizations, consistently driving excellence and innovation. Expertise in building and retaining talented teams through the creation of collaborative work environments that foster growth and productivity. Committed to maintaining impeccable service areas while prioritizing the optimization of individual experiences to enhance customer satisfaction and brand loyalty. Adept at implementing strategic initiatives that align with organizational goals, ensuring sustained success and competitive advantage.
Overview
10
10
years of professional experience
Work History
Restaurant Supervisor – Cala Vista
Jumeirah Mina Al Salam
01.2024 - 07.2025
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately served.
- Trained and mentored staff to meet and exceed high-quality standards.
- Scheduled staff shifts efficiently, considering individual availability and skill sets for optimal workforce distribution.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations and top service standards.
- Managed inventory control, reducing waste and optimizing resources allocation.
- Provided ongoing coaching for over 30 employees, nurturing professional growth opportunities within the organization.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
- Managed scheduling efficiently, ensuring adequate staffing during busy periods without overspending on labor.
Restaurant Supervisor – Tortuga Mexican kitchen and Bar
Jumeirah Mina Al Salam
01.2022 - 12.2023
Waiter - Tortuga Mexican kitchen and Bar
Jumeirah Mina Al Salam
01.2020 - 12.2021
Waiter – Pool and Beach
Jumeirah Burj Al Arab
09.2018 - 12.2019
Waiter – Beachcombers Pan Asian Restaurant
Jumeirah Beach Hotel
10.2017 - 08.2018
Waiter – La Veranda All Day Dining
Sheraton Al Khalidiya Hotel
03.2017 - 09.2017
Waiter – In Room Dining
Golden Tulip Bahrain Hotel
10.2015 - 11.2016
Education
Bachelor of Science - Hotel Management and Catering Science
Calicut University
India 04.2001 -
Skills
Effective team leadership
Customer satisfaction improvement
Responsive to new challenges
Skilled in using Micros POS software
Effective listening
Excel proficiency
Effective problem analysis
Team development
References
PROFESSIONAL REFERENCE ARE AVAILABLE UPON REQUEST
Timeline
Restaurant Supervisor – Cala Vista
Jumeirah Mina Al Salam
01.2024 - 07.2025
Restaurant Supervisor – Tortuga Mexican kitchen and Bar
Jumeirah Mina Al Salam
01.2022 - 12.2023
Waiter - Tortuga Mexican kitchen and Bar
Jumeirah Mina Al Salam
01.2020 - 12.2021
Waiter – Pool and Beach
Jumeirah Burj Al Arab
09.2018 - 12.2019
Waiter – Beachcombers Pan Asian Restaurant
Jumeirah Beach Hotel
10.2017 - 08.2018
Waiter – La Veranda All Day Dining
Sheraton Al Khalidiya Hotel
03.2017 - 09.2017
Waiter – In Room Dining
Golden Tulip Bahrain Hotel
10.2015 - 11.2016
Bachelor of Science - Hotel Management and Catering Science
Calicut University
04.2001 -
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