BENJAMIN MIEKISIAK

Founder of Noctursus, an independent advisory firm specializing in board advisory, governance and transformation leadership for CEOs, boards, family
offices and PE-backed companies across Europe & the Middle East. Combining 25+ years of executive leadership with a forward-looking perspective on AI, emerging technologies and business innovation.

International Wealth Management Division

• Responsible for the Markets & P&L for Russia/ Ukraine, Central Asia, Israel & for Central Eastern European Countries, Middle East, NRI & Africa
• Held additionally the responsibility for LATAM in the period of 2018-2019
• 21 countries, >60 FTE over 5 teams in Zurich & Geneva and 35 Relationship Managers (20 Nationalities), + related investment consulting functions
• Drive the strong growth targets of the Market area (double digit)
• Define the talent acquisition, management & retention of the Market Area
• Member of the Management Committee of PBI
• PBI Location Manager for Geneva, and Member of Regional Management Committee of Credit Suisse Geneva

Achievements :

• Best Market Area of PBI for the last 5 years in a row
• Consistently achieved beyond budget results on revenues
• High People retention and lowest people turn over of PBI

Private Banking EMEA Division

• Responsible for strategic initiatives in the Business Risk Management (BRM) team of EMEA

Achievements :

• Established the 3-year BRM EMEA strategy and roadmap with the EMEA BRM Head
• Contributed to the 'US Policy' Project aiming at implementing all principles related to the US new rules (FATCA, US Person identification) in all the international locations of CS in the EMEA region (~20 locations)
• Contributed to various division-wide initiatives & investigations related to regulatory requests from Swiss or Foreign regulators on various sensitive & confidential topics
• Assessed and helped the audit remediation plan for CS Monaco

Private Banking EMEA Division

• Responsible for the Market leadership for Eastern European Countries (Poland, Czech Republic, Slovakia, Hungary, Romania, Bulgaria, Serbia, Croatia, Slovenia) - supervision of 15 Relationship Managers (RMs)
• Further to drastic strategy changes in 2013, lead the 'stabilization & regrow' strategy for the Eastern Europe markets
• Lead the risk efforts on Client KYC quality improvement & Client Tax Program (Poland)

Achievements

• Stabilized the revenues despite Client segments transfers (+8% 2015 vs 2014)
• Inverted the NNA trend

Private Banking France

• With the Head of PB CS France, implement the market strategy, client segmentation & value proposition on the French market
• Deputize the PB CEO & act as first contact person for the Front department
• CEO for one of the French CS entity (CS Development)

Achievements

Turn-around context, in collaboration with the regional COO team, lead the remediation plan further to the ACPR (French Regulator) & internal audits

• Managed the action plan in all domains incl. MIFID, AML, KYC, IT systems adjustments, Legal Entities rationalization
• Main Results: ACPR Resolution achieved with high success

Dual role in Private Banking & Country COO

As Private Banking Business COO (& Branch Representative),

• implement the market strategy, client segmentation & CS value proposition on the Polish market
• Deputize the PB CEO & act as first contact person for the Front Department

As Country COO /Management Board Member of Credit Suisse Sp.z.o.o

• lead the Shared Services Community (~40 People in Poland), delivering the support functions (LCD, IT, HR, FA, Tax, CRES) to all entities in Poland (Asset Management, Private banking, Investment Banking & Centre of Excellence (COE Wroclaw))
• Re-design the country business model & develop strategic initiatives with country CEO & Regional COO
• Support to manage regulatory relationships in Poland

Achievements : "One Bank" context, Lead & coordinated various initiatives:

Strategic review of the PB platform, Sale of CS Asset Management Poland to a Local Asset Manager, Opening of the local IB Brokerage House, Perpetuation of the growth plan from 700 to 2500 employees in the COE Wroclaw Center Nowadays ~5000 employees

COO & CFO Divisions

2007 - 2010 - Head BPM

• Initiate, set up & lead the BPM initiative infrastructure - Strategy, approach, framework, methodology, system, proof of concept, implementation into all CS divisions / all geographies (Lead of 18 people)
• Achievements - Creation of a BPM handbook & roadmap, Manage the partnership with the system vendor (iGrafx) - Conduct BPM projects globally in all the Divisions & Geographies

2005 – 2006 - OE Deployment Manager & Process Expert

• Supported & Coached the OE Deployment in Investment Banking (IB) APAC & Asset Management (AM) - Built the strategic roadmap
• Performed process expertise in a Value Chain Analysis for IB Japan & JV assessment for AM in South Korea

Company Overview: Management Consulting in operational Strategy & Implementation

• Program Leader in charge of the Business Development of the process excellence capability in France
• Involved in different sectors as utilities, retail, automotive defining business case, joining prospecting activities & sales meetings
• Leader of the Process Excellence Community (> 10 people)

Main Projects:

• 1st Private Petrochemical Company (Huntsman) (12 months) - Project Leader for the improvement of the overall plant performance of Calais (France) - restructuring context
• French's leading Telecom Provider (SFR) - (20 months) - Program leader - operational excellence initiative - improve customer satisfaction in all core processes related to their clients' experience
• Oil & Gas World's Leading Company (Shell France) - (12 months) - Project leader & Six Sigma coach - order-to-cash process improvement of gas distribution - Project quoted on the French magazine ('Management')

• Project Leader in charge of projects for clients in the retail & automotive sectors (Ex: Delphi Automotive)

• Leader of the Six Sigma Program roll-out, the quality process management team & process improvement initiatives - (1 new plant + 2 plants newly acquired, ~3000 people)
• Member of the Management committee of the plant

A 2-year corporate fast track program, for future high potential managers.

3 missions in 3 different functions & countries – France, Belgium & Poland Graduated in 2000.

• As the right hand man of the Delegate for the 5 Nordic countries, performed strategic & marketing study & competitors' analysis, lobbying