Summary
Overview
Work History
Education
Skills
FOOTBALL
Timeline
Generic

BENJAMIN NARTEY

Production City

Summary

Proven Door Attendant with a track record of enhancing guest satisfaction at LEGOLAND HOTEL through exceptional concierge services and a strong work ethic. Demonstrated ability to improve hotel brand loyalty and collaborate effectively with teams, showcasing reliability and cross-cultural sensitivity. Achieved significant positive feedback by personalizing guest experiences and facilitating room upgrades.

Offering welcoming demeanor and excellent communication skills, eager to learn and grow in customer-facing environment. Contributes quick grasp of new procedures and ability to maintain professional appearance. Ready to use and develop problem-solving and multitasking skills in [Desired Position] role.

Developed skills in high-traffic hospitality environment, including exemplary customer service and effective communication. Seeking to transition into new field where these interpersonal and organizational abilities can contribute to team's success. Strong focus on delivering positive and seamless experience in all interactions.

Overview

5
5
years of professional experience

Work History

DOOR ATTENDANT

LEGOLAND HOTEL
06.2022 - Current
  • Contributed to a positive hotel reputation by maintaining a professional demeanor and appearance while assisting guests.
  • Promoted the hotel brand loyalty program by informing guests about its benefits during check-in and encouraging enrollment if interested.
  • Enhanced guest experience by providing prompt and courteous assistance with opening doors, hailing taxis, and handling luggage.
  • Increased guest satisfaction by offering personalized recommendations for local attractions and dining options based on individual preferences.

DOOR ATTENDANT

JUMERIAH EMIRATES TOWERS
02.2020 - 04.2021
  • Kept work area clean and safe.
  • Contributed to a positive hotel reputation by maintaining a professional demeanor and appearance while assisting guests.
  • Promoted the hotel brand loyalty program by informing guests about its benefits during check-in and encouraging enrollment if interested.
  • Helped guests transport large items.
  • Facilitated room upgrades for high-priority clients upon availability, resulting in increased guest satisfaction rates.
  • Collaborated with fellow door attendants and hotel staff to ensure seamless transitions between shifts and consistent service levels for guests.

Education

High School Diploma -

AKUSE METHODIST SENOIR HIGH
GHANA
06-2015

Skills

  • Strong work ethic
  • Patience and composure
  • Team player mentality
  • Reliability and punctuality
  • Cross-cultural sensitivity
  • Concierge services

FOOTBALL

IS ANY EXCTING GAME WITH GREAT FELLINGS 

Timeline

DOOR ATTENDANT

LEGOLAND HOTEL
06.2022 - Current

DOOR ATTENDANT

JUMERIAH EMIRATES TOWERS
02.2020 - 04.2021

High School Diploma -

AKUSE METHODIST SENOIR HIGH
BENJAMIN NARTEY