Benyam Moreda Beyera
Sales And Customer Service
Dubai,Abuhail,Hor Al Anz East
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales supervisor
Ayat Real Estate
12.2021 - 05.2022
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
Sales consultant
ENYI REAL ESTATE PLC
04.2013 - 09.2020
- Conducted various sales presentations in person and on phone.
- Advised clients on appropriate property selections based on their unique needs, ensuring optimal satisfaction levels upon Closing the deals.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Automotive Sales Consultant
Car Dealership In Ethiopia
08.2010 - 04.2013
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
Retail Sales Person
General Tools Trading
12.2006 - 03.2010
- Sold heavy duty construction and industrial machineries to walk in customers by assessing their needs.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Greeted customers and helped with product questions, selections, and purchases.
Education
Bachelor of Arts - Marketing Management
Addis Ababa University College of Commerce
Ethiopia08.2006
Skills
- Sales Presentations
- Effective selling techniques
- Sales strategy development
- Motivational Skills
- Sales team assistance
- Sales Training
Personal Detail
Name: Benyam Moreda,
Gender: Male,
Date of Birth: March 05,1984
Country of Birth: Ethiopia
Nationality : Ethiopian
Visa Status : Sponsorship Visa
Phone
- +971566452141
- Whatsapp: +971566452141
Certification
- Recieved certification on sales skills, persuasive communication and positive attitude from May 07-11,2012
Languages
Amharic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Oromic
Advanced (C1)
References
- Ato Asmelash G/Egziabher, Assistant Sales and marketing Director, Ayat S.CO., +251911434468
- Ato Teshale Fantahun, Assistant Sales and Marketing Manager, Enyi Real Estate, +251911891446
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales supervisor
Ayat Real Estate
12.2021 - 05.2022
Sales consultant
ENYI REAL ESTATE PLC
04.2013 - 09.2020
Automotive Sales Consultant
Car Dealership In Ethiopia
08.2010 - 04.2013
Retail Sales Person
General Tools Trading
12.2006 - 03.2010
Bachelor of Arts - Marketing Management
Addis Ababa University College of Commerce
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