Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Work availability
Quote
Timeline
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Bernard Antoine

Bernard Antoine

Dubai,United Arab Emirates

Summary

Skilled manager enthusiastic about promoting company offerings to bring about dramatic business growth. Practiced in building loyal relationships and managing diverse conflicts by applying exceptional procedures, organisational and prioritisation skills developed over 30 years in field.

Strategic manager with 30years of experience. Transforms organisations to deliver on revenue goals. Builds productive teams with inspirational leadership.

High-energy Manager successful in building and motivating dynamic teams. Cultivates company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Overview

27
27
years of professional experience
4
4
years of post-secondary education

Work history

General manager

Flour Girl Bakeries (LIFCO group)
Dubai , United Arab Emirates
09.2022 - Current
  • Implemented effective customer service procedures to encourage positive feedback.
  • Delivered business strategy to drive revenue and operational efficiencies.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Monitored and evaluated teams, identifying and targeting opportunities for improvement.
  • Managed high-performing teams to deliver quality customer service and stable profits.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Empowered staff members to contribute to continuous improvement, quality and growth of company.
  • Tracked KPIs to drive profitability and target delivery.
  • Recruited top-performing candidates to build staff retention and team performance.
  • Evaluated and decided upon key investments in equipment, infrastructure and talent.
  • Scheduled regular team meetings to discuss business updates, issues and recommendations.
  • Prepared and reviewed procedural documents for daily operations.
  • Set policies and processes outlining expectations on employee behaviour at every level.
  • Researched business opportunities with new and existing customers, notifying sales team to follow up.
  • Developed and implemented budgetary and resource allocation plans.
  • Generated business, cost and employee reports to management.

Production manager

Alpha Flight Services
Sharjah, United Arab Emirates
02.2015 - 09.2022
  • Implemented changes in working conditions, equipment and tools to improve workflow, efficiency and team member safety.
  • Coached employees in developing and achieving individual performance goals.
  • Oversaw continuous improvement initiatives to drive gains in quality, flow and output.
  • Established and adjusted work procedures to meet production schedules, delivering output to deadlines.
  • Achieved maximum performance across safety, maintenance and production metrics.
  • Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
  • Conducted frequent quality and compliance reviews of all production work.
  • Led regular meetings, events and continuous improvement projects with measurable goals.
  • Developed and maintained clear communication and rapport with plant personnel.
  • Coordinated and controlled all production processes, ensuring products were delivered on time and within budget.
  • Managed materials to keep up with production goals and meet customer demands.
  • Planned production operations while establishing priorities and sequences for manufacturing products.
  • Improved efficiency and productivity by eliminating waste and production constraints.
  • Directed and motivated 200+ production staff.
  • Held team meetings to discuss product value and vision while allowing team members to give ideas and suggestions.
  • Evaluated current production processes and made forward-thinking adjustments to improve output.
  • Coordinated closely with quality control regarding products awaiting dispositions.
  • Supervised production schedules and production quality for timely delivery
  • Reviewed production issues and implemented corrective action plans, enhancing operational efficiency.
  • Reviewed and analysed production performance indicators and requirements to maximise output quality.

Production manager

Alpha Rocas
Bucharest , Romania
05.2004 - 01.2015
  • Implemented changes in working conditions, equipment and tools to improve workflow, efficiency and team member safety.
  • Coached employees in developing and achieving individual performance goals.
  • Oversaw continuous improvement initiatives to drive gains in quality, flow and output.
  • Established and adjusted work procedures to meet production schedules, delivering output to deadlines.
  • Reviewed and analysed production performance indicators and requirements to maximise output quality.
  • Reviewed production issues and implemented corrective action plans, enhancing operational efficiency.
  • Directed and motivated 165+ production staff.
  • Improved efficiency and productivity by eliminating waste and production constraints.

Executive chef

Alpha Rocas
Bucharest , Romania
02.2000 - 04.2004
  • Controlled planned menu development to encompass branding and overall company vision whilst successfully promoting return business.
  • Managed recruitment, development and training activities to equip team of 130 staff with extensive skill set and detailed product knowledge to facilitate operational excellence.
  • Oversaw Research and Development (R&D) for many new dishes and beverages for different customers since 2000.
  • Mentored 130 junior kitchen staff to execute duties in line with or above superior company standards.

Sous chef

Abela Flight services
Bucharest, Romania
10.1996 - 02.2000
  • Helped staff adhere to company quality and service requirements through effective management and motivation.
  • Deputised for head chef, successfully managing all aspects of kitchen operations during times of absence.
  • Supported head chef with stock control and rotation, minimising waste with FIFO systems.
  • Planned and directed food preparation in fast-paced restaurant environments.
  • Acted as head chef when required, maintaining continuity of service and quality.
  • Created recipes to maximise profit by delivering on target food costs per dish.
  • Demonstrated good food knowledge, from efficient ingredient preparation to creative plating.
  • Estimated cooking time to provide timely deliveries to customers.
  • Protected kitchen equipment to prevent damages and breakdowns.
  • Designed presentation and proper plating standards to support quality and aesthetics.
  • Utilised excess stock by developing recipe adaptations and special menu items.
  • Calculated food requirements and labor costs to stay at par with budget.
  • Sanitised equipment and kitchenware to comply with hygiene protocols.
  • Trained junior kitchen staff in food preparation and hygiene practices.
  • Sourced local ingredients to design seasonal menu items, specialising in modern British cuisine.
  • Assisted cooks to determine freshness and quality of dishes.
  • Forecasted demand and orders optimum level of supplies to prevent spoilage.
  • Handled and stored food with proper methods to eliminate illness risks and prevent cross-contamination.
  • Delivered food to highest hygiene, quality and safety standards by strictly following regulations.
  • Developed chefs to run stations efficiently during peak service periods.
  • Maintained total control to maximise guest satisfaction and team productivity.

Education

Higher National Diploma - Hospitality/Food & Beverage

Food & Beverage Culinary Institute
Beirut/Lebanon
09.1987 - 06.1991

Skills

  • Customer service
  • Timeline management
  • Conflict resolution
  • High-value project management
  • Category oversight
  • Cross-functional team management
  • Strategies and goals
  • Client relations
  • Deadline-oriented
  • Goal Attainment
  • Team oversight
  • Business development
  • External recruitment
  • Team standards
  • Staff training/development
  • Dealership management
  • Salary structure/compensation analysis
  • Stakeholder relations
  • Budget governance
  • Customer retention
  • Project scope
  • Exceptional interpersonal communication
  • Leadership and team building
  • Organised and efficient
  • Recruiting and hiring
  • Networking abilities
  • Inventory control
  • Performance improvements
  • Relationship building
  • Food preparation and safety
  • Packaging and sanitation
  • Recipes and menu planning
  • Employee development
  • Effective leader
  • Communication skills
  • Customer-focused
  • Multilingual
  • Time management
  • Problem-solving
  • Public relations
  • Team building

Languages

Arabic
Native
English
Advanced
Romanian
Advanced
French
Intermediate

Accomplishments

  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Business Development: - Spearheaded acquisition of two competitor companies. Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
  • Resolved product issue through consumer testing.
  • Supervised team of more then 300 staff members.
  • Demonstrated leadership in leading projects, increasing production, augmenting revenues, preparing contingency plans, and applying health and safety standards across the production areas to support the business
  • Strategic and Decisive Leader with 30 years of enriched experience in leading the strategic direction through innovation and transformative leadership to ensure continuous growth and business scalability in an evolving global market.
  • Leveraged prowess in the entire value chain of production management. A distinction in production schedules based on demand forecasts, maintaining adequate materials, adjusting production accordingly to avoid overproduction, and regulating efficient use of resources.
  • Impressive track record of achieving growth, revenue, profit enhancement, cost reduction, and optimal efficiencies throughout operations. Expertise in leading businesses to breakthrough operational, revenue success, profitable client relationships, turning around performance, growing efficiencies & bolstering growth.
  • Distinguished background in building the best-suited infrastructure for production operations. Ability to lead business and production operations towards achieving higher profitability, cost-savings, and margins and setting up lean manufacturing capabilities for seamless operations.


Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

General manager

Flour Girl Bakeries (LIFCO group)
09.2022 - Current

Production manager

Alpha Flight Services
02.2015 - 09.2022

Production manager

Alpha Rocas
05.2004 - 01.2015

Executive chef

Alpha Rocas
02.2000 - 04.2004

Sous chef

Abela Flight services
10.1996 - 02.2000

Higher National Diploma - Hospitality/Food & Beverage

Food & Beverage Culinary Institute
09.1987 - 06.1991
Bernard Antoine