BERTIN JOSE
KERALA,INDIAN
Summary
Dynamic SUPERVISOR with solid history of processing payments and managing funds. Utilises communication and problem solving skills to find resolutions. Motivated Cashier Supervisor with leadership qualities and strengths in scheduling shifts. Possesses strong objective to supervise team with caution and motivation. Solid track record of reconciling balances and managing discrepancies. Productive individual with strong purpose to procure knowledge and skills in cashier supervision. Equipped with Mathematical skills to count and balance cash. Can stand for long periods of time and work in fast-paced environments. Tenacious professional with background in management and accounting. Trained to cultivate relationships with customers to improve satisfaction levels. Organised and quick in processing applications and cash register operations.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Cashier supervisor
SARAY HOTEL APARTMENTS
Abu Dhabi, UAE
10.2021 - Current
- Facilitated smooth and efficient store operations through effective cash management, including drawer preparation, loans, deposits, cash pickups, [Type] and [Type].
- Mentored staff on handling and resolving customer concerns.
- Approved customer refunds and exchanges upon close item inspection.
- Kept updated inventories for reliable stock management.
- Motivated sales teams to achieve daily store targets.
- Monitored stock levels and ordered popular items to meet customer demand.
- Instructed staff on point-of-sale till operation and transaction processing.
- Maximised store revenue through add-on sales and offer promotion.
- Scheduled staff rotas to meet business demands within budget.
- Displayed goods and prices clearly to maximise customer interest.
- Built positive supplier relationships for cost-effective stock sourcing.
- Observed customer buying trends to maximise future revenue opportunities.
Cashier
AL AIN PALACE HOTEL
ABUDHABI, UAE
01.2021 - 09.2021
- Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
- Displayed and restocked merchandise by following brand guidelines.
- Minimised long register queues by completing sales transactions quickly and accurately.
- Checked notes with money checking pens and examined coins carefully to spot and refuse counterfeit currency.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Maintained excellent client satisfaction by providing professional, courteous customer service.
- Ensured immaculately tidy retail areas through regular cleaning, delivering optimal first impressions.
- Mentored new team members on customer service and POS operation.
- Helped customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service.
Education
High School Diploma - TRAVEL & TOURISM
GVHSS PAZHANJ
KERALA 01.2016 - 03.2018
High School Diploma - SSLC
GVHSS PAZHANJI
KERALASkills
- Transaction auditing
- Point Of Sale system operation
- Product ordering
- Project scheduling
- Staff supervision
- Customer assistance
- Opening and closing procedures
- Accounting inventory
- Lightspeed retail knowledge
Languages
Hindi, Malayalam, Arabic
NATIVE LANGUAGE
English
Fluent
A1
Timeline
Cashier supervisor
SARAY HOTEL APARTMENTS
10.2021 - Current
Cashier
AL AIN PALACE HOTEL
01.2021 - 09.2021
High School Diploma - TRAVEL & TOURISM
GVHSS PAZHANJ
01.2016 - 03.2018
High School Diploma - SSLC
GVHSS PAZHANJI