BETTY AYEBAZIBWE
DUBAI
Summary
Proactive Sales Representative with extensive experience enhancing client satisfaction and generating additional sales opportunities through upselling and cross-selling techniques. Skilled in expanding customer base, increasing sales revenue, and maintaining up-to-date industry knowledge. Known for exceptional interpersonal communication and fostering trust-based relationships to drive repeat business.
Overview
8
8
years of professional experience
Work History
SALES REPRESENTATIVE
SSEBAGALA AND SONS
12.2021 - 12.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Managed to achieve the set targets of the company
SALES REPRESENTATIVES
SELECT GARMENTS
03.2017 - 11.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Managed approximately 30 customers a day
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted detailed market analysis to guide development of sales strategies.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Cultivated deep understanding of product features to answer questions and overcome objections.
Education
Associate of Arts - Diploma in Hospitality
Makerere Business School
Kampala Uganda03.2016
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Sales closing
- Product and service knowledge
- Customer Retention
- Upselling and Cross Selling
Hobbies
Travelling
Reading
Swimming
Languages
English
Bilingual or Proficient (C2)
REFEREE
James William
Property Manager
PMTL Real Estate Management Supervision Dubai
Timeline
SALES REPRESENTATIVE
SSEBAGALA AND SONS
12.2021 - 12.2024
SALES REPRESENTATIVES
SELECT GARMENTS
03.2017 - 11.2020
Associate of Arts - Diploma in Hospitality
Makerere Business School
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