Beverley Mutotera
Dubai,UAE
Summary
Experienced and meticulous Cleaner/ Housekeeper with a proven track record of maintaining cleanliness and organization in various residential settings at a 4 Star Hotel in Dubai. Diligent and detail-oriented, I possess exceptional time management skills and a strong work ethic, allowing me to efficiently complete tasks to the highest standards.
Overview
4
4
years of professional experience
Work history
Room Attendant/Housekeeper
Hilton Dubai the Walk Hotel
Dubai, UAE
2023.09 - Current
- Perform daily cleaning of guest rooms, including vacuuming carpets, dusting surfaces, and thoroughly sanitising bathrooms.
- Change bed linens and make beds to ensure a tidy and inviting appearance for guests.
- Replenish guest room amenities such as toiletries, towels, coffee, tea, and water bottles.
- Empty trash cans and replace bags to maintain cleanliness.
- Conduct a final check to ensure the room is clean, tidy, and fully stocked before the next guest arrives.
- Clean and maintain public areas, such as hallways and stairways, to ensure they are clean and free of obstructions.
- Identify and report any maintenance issues, broken items, or damage to the appropriate department.
- Load and unload cleaning carts with linens, supplies, and amenities.
- Adhere to established health and safety regulations and follow hotel cleaning procedures.
- Inform management about room vacancy status to help with occupancy management.
Public area attendant
Fabyland Fun and Entertainment
Dubai, UAE
2021.11 - 2023.08
- Clean and sanitize restrooms, lobbies, game areas, and other public spaces.
- Sweep, mop, and vacuum floors.
- Dust surfaces, furniture, and fixtures.
- Maintain cleanliness of locker rooms.
- Restock toiletries, paper products, and cleaning supplies.
- Maintain clean and organized storage areas for waste and recyclables.
- Monitor surveillance systems and report suspicious activity.
- Provide excellent customer service by responding to guest inquiries and requests.
- Ensure a welcoming and pleasant environment for guests.
- Ensure venues are clean and presentable before and after events.
- Collaborate with other departments (e.g., front desk, maintenance) to ensure smooth operations.
- Comply with health and safety regulations.
Education
Reservation Agent Certificate - undefined
Ordinary Level Certificate - undefined
Skills
- Collaboration
- Communication
- Time management
- Cleanliness
- Vacuuming
- Hygiene awareness
- Active listening skills
- Attention to detail
- Ability to work well with others
- Knowledge of cleaning products
- Knowledge of cleaning methods
- Safety protocols
- Tool handling
- Equipment operation
LANGUAGES
English Fluent
Shona Native
REFERENCES
Mr Tinovimba Chitate
Hilton Dubai The Walk -Manager
Email address: tinovimba.chitate@hilton.com
Mr Ahmed Selima
Fabyaland Fun and entertainment-Manager
Email address: a.selima@othaim.com