Beverly L. Arambala
Dubai
Summary
- Dedicated and customer-focused professional seeking to contribute to a growing organization where I can apply my skills in customer service, supervision, and healthcare support. Committed to continuous learning, achieving company goals, and advancing my career through dedication and teamwork.
- Strong background in customer service, reception, and supervision within beauty and wellness centers.
- Knowledgeable in medical terminology and pharmacy operations.
- Over 10 years of experience in fast-paced service environments (spa, pharmacy, and retail).
- Skilled in staff management, training, and development with proven ability to resolve conflicts and enhance team performance.
- Proficient in cash handling, scheduling, and administrative operations.
- Excellent interpersonal and communication skills, with a friendly, empathetic, and professional approach.
Overview
16
16
years of professional experience
Work History
Supervisor
Tips and Toes Beauty and Spa Centre, LLC
Dubai
05.2016 - Current
- Supervise daily operations and ensure smooth workflow.
- Handle customer concerns and complaints with professionalism.
- Conduct quarterly maintenance inspections and ensure adherence to SOPs.
- Train and onboard new hires, creating schedules and monitoring staff performance.
- Report directly to HR and Operations Manager, providing evaluations and feedback.
- Resolve employee issues and promote a positive team environment.
Pharmacy Assistant / Cashier Associate
Watsons Personal Care Store (Phils.) Inc.
02.2015 - 02.2016
- Assisted in dispensing prescriptions and selling over-the-counter medicines.
- Handled prescription records and stock inventory management.
- Managed cash register and processed customer transactions.
- Delivered excellent customer service in a healthcare retail environment.
Receptionist / Cashier
Tips and Toes Beauty and Spa Centre, LLC
12.2012 - 12.2014
- Managed front desk operations including calls, bookings, and client inquiries.
- Coordinated client appointments manually and electronically.
- Monitored customer access and maintained reception area security.
- Handled payments and issued sales invoices.
Senior Pharmacy Assistant / Cashier
The Generics Pharmacy
08.2009 - 12.2011
- Assisted customers with prescriptions and product recommendations.
- Managed inventory, accepted orders, and prepared labels.
- Handled cash transactions and maintained accurate records.
- Provided excellent customer support in a busy pharmacy environment.
Education
Course - Health Care Services NC2
Goldenstate College
General Santos City01.2009
High School -
Koronadal National Comprehensive High School
South Cotabato01.2007
Elementary School -
Mambucal Elementary School
South Cotabato01.2003
Skills
- Customer Service
- Client Relations
- Staff Supervision
- Training
- Cash Management
- POS Systems
- Microsoft Office
- Zenoti System
- Strong Communication
- Problem-Solving
- Adaptability in High-Pressure Environments
Accomplishments
- Competency Assessment Passer – Health Care Services NC2, 02/01/09
- Academic Excellence Award, 04/01/09
- Employee of the Month – Letter of Appreciation, 10/01/14
Hobbies and Interests
- Reading
- Photography
- Cooking
- Dancing
Training
- Red Cross Medical Mission, 05/01/08
- Customer Service for Quality Assurance, 03/01/14
- Standard Procedure of Customer Service, 08/01/14
- Good Pharmacy Practice Training, 06/01/15
- Continuing Professional Education (CPE), 09/01/15
- T. Core Training, 03/01/18
References
- Emely Evangelista, Spa Team Leader, Tips and Toes Beauty and Spa Centre, LLC, +971 58 167 0054
- Rona Marquez, Senior Cashier/Receptionist, Tips and Toes Beauty and Spa Centre, LLC, +971 58 847 3784
- Aimmie Guinto, Nail Trainer, Tips and Toes Beauty and Spa Centre, LLC, +971 56 184 8492
Personal Information
- Date of Birth: 05/06/91
- Nationality: Filipino
Timeline
Supervisor
Tips and Toes Beauty and Spa Centre, LLC
05.2016 - Current
Pharmacy Assistant / Cashier Associate
Watsons Personal Care Store (Phils.) Inc.
02.2015 - 02.2016
Receptionist / Cashier
Tips and Toes Beauty and Spa Centre, LLC
12.2012 - 12.2014
Senior Pharmacy Assistant / Cashier
The Generics Pharmacy
08.2009 - 12.2011
Course - Health Care Services NC2
Goldenstate College
High School -
Koronadal National Comprehensive High School
Elementary School -
Mambucal Elementary School
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