An aspirant youngster with thirst to learn new things, person of confidence, self-starter and Optimistic, capable of working in team in an efficient manner. Adjustable to any working environment.
Overview
3
3
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Oil and Gas Customer Success Specialist
ARAMEX LOGISTICS
DUBAI
10.2023 - 06.2024
Movement of Cross trade shipments from ITALY to All over world specialized in AIR
Arrangements of IMPORT shipments to DUBAI from ITALY
Successfully handled EXPORTS shipments from DUBAI to All over world with mode of AIR, SEA & ROAD as per Dubai customs regulations
Successfully handled various process migrations of Export Manifest from country to destination within stipulated deadline
On time truck arrangements for Land freight shipments in order to deliver as per agreed to customer.
Pharma Customer service executive (IMPORT & EXPORT)
DSV GLOBAL TRANSPORT LOGISTICS
JABEL ALI FREE ZONE
01.2022 - 09.2023
Handled pharma shipments for local and international exports from (JABEL ALI) DUBAI
Preparation of COO, SI submission and booking GENSET in MECRC for export shipments
Preparation of Health certificate for consumable products
Preparation of DA, UTL & MOH documents based on customers INVOICE & PACKING LIST
Processing BOE in Dubai customs Portal with required Documents (INV, PL, DA)
Processing Pre-approval request (Ministry of Health) for pharma shipments to get BOE clear
Applying MOFA for restricted countries deliveries in order to avoid discrepancies while dispatching shipments
Handled Restricted countries shipments for exporting (IRAQ & YEMEN )
Successfully handling various temperature-controlled cargos like 2 to 8 degrees Celsius and make soft Box packing with cooling Gel
For international exports needs to prepare proper temperature records with help of data loggers, Because of this customer can know shipments comes under required proper temperature or not
Expertise in shipment planning, coordinating, Reviewing and managing shipping, warehousing and distribution activities
Maintaining proper follow up in WMS to alert CNEE for expiring products and old shipments needs to dispatch
Managing IMPORT shipments from US and EUROPE countries
Successfully collecting DO and preparation of BOE for pulling container from port once it is discharged & making supervision of operations team to place container in ramp and offload shipments
Maintaining Tracker for shipments which are importing and exporting, because to avoid unwanted demurrages and penalties in customs, Also sharing those tracker to client for easy understanding to get status of subject shipments
Preparing monthly billing reports in order to know about company profit and loss
Preparing Monthly business report to measure customers volume details for current month.
Customer service executive(EXPORT)
CMA CGM SHIPPING GLOBAL BUSINESS SERVICE
Chennai
06.2024 - 11.2024
Handled the Export manifestation for BANGLADESH & INDONESIA region and expertise working knowledge in process ITALY import activities
Managed booking activities for clients from US and UK with equipment arrangement
Successfully handled various process migrations of Export Manifest from country to GBS within the stipulated deadline
Managing to complete the Export process as per agreed SLA
Root Cause Analysis on the error escalated and fixing permanent solution to avoid re occurrences
Maintain various reports related to the process and reporting to the higher officials for their reference and future planning
Worked on arrival notice auto machine tool project 'GARUDA'
Training new users and grooming the buddies as experts in the process
Established good working relationships with customers / clients.
EXPORT customer service executive
WORLDTRON LOGISTICS INTL PVT LTD
Chennai
05.2024 - 05.2024
Cargo booking activities from India to all over the world by using INCOTERMS
Handled pre-alert documents manifestation
Regular follow-up with agents about vessel sailing and delay activities
Maintain reports for customers about original and surrendered BL details
Handled customs filing related activities by using invoice and PL with surrendered BL, Along with truck arrangement from CHA to End customers destination.
Education
MBA (Shipping And Logistics) -
VELS University
B.Com - undefined
Thiruvalluvar University
Skills
Expert in operating system full version and MS-OFFICE (Word, Excel & Powerpoint)
Proficient in hardware & Networking
WEB DESIGNING using ADOnet
SAP in material management & Planning and procurement
WMS (INFOR)
Custom
STUDY OF CARGO AND MATERIAL HANDLING EQUIPMENTS IN CHENNAI PORT, 1 MONTH, Single, Manual checking of equipment's using 20'ft and 40'ft containers, Verification of various documents at the time of ICD movements, Sorting out the mistakes while equipment's jam at the time of lifting the container
STUDY OF TRANSHIPMENT AND ROUTING PROCESS, 3 MONTHS, Single, Documents handling for routing, Documents preparation by transhipment team before loading and unloading the cargo, Kind of hindrance faced by the transhipment team at the time of transporting the consignment, Manually worked in preparation of gate pass activities
Personal Information
Age: 27 years
Passport Number: P2511653
Date of birth: 02/07/94
Nationality: Indian
Marital status: Single
Languages
English
Fluent
Tamil
Native
Malayalam
Upper intermediate
hindi
Upper intermediate
Affiliations
Music, Cricket, Badminton
Certification
SAP high-level in Planning and procurement
Timeline
Customer service executive(EXPORT)
CMA CGM SHIPPING GLOBAL BUSINESS SERVICE
06.2024 - 11.2024
EXPORT customer service executive
WORLDTRON LOGISTICS INTL PVT LTD
05.2024 - 05.2024
Oil and Gas Customer Success Specialist
ARAMEX LOGISTICS
10.2023 - 06.2024
Pharma Customer service executive (IMPORT & EXPORT)
DSV GLOBAL TRANSPORT LOGISTICS
01.2022 - 09.2023
B.Com - undefined
Thiruvalluvar University
SAP high-level in Planning and procurement
MBA (Shipping And Logistics) -
VELS University
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