BHASHA PANDEY
Al Ain,United Arab Emirates
Summary
Quality, Compliance, and Safety professional with 14+ years in aviation, spanning CAR-145, CAR-M, CAMO, and AS9110 MRO environments. Experienced in managing AS9110 and AS9100 systems, ensuring airworthiness compliance, and liaising directly with regulators. Well-versed in GCAA, DGCA, TCCA, EASA, and FAA requirements, with proven ability to monitor and implement regulatory updates. Strong background in internal and supplier audits, NCR/CAPA investigations, SMS occurrence tracking, hazard identification, and ERP/Q-Pulse dashboards for compliance and performance reporting. Skilled in compliance monitoring, supplier oversight, AS9100 transition projects, and regulatory approvals. Recognized for practical problem-solving, leading investigations, training colleagues, and providing management with clear visibility through documentation, KPIs, risk analysis, and reviews.
Overview
15
15
years of professional experience
1
1
Certification
Work history
Business Support Specialist, Quality
AMMROC
Al Ain City, Abu Dhabi, United Arab Emirates
03.2019 - Current
- Led integration of safety, compliance, and quality data across ERP and Q-Pulse, improving traceability and reporting.
- Designed ERP dashboards for NCR, CAPA, Authorizations, and ARC, providing real-time compliance visibility.
- Represented Quality & Compliance in GCAA, OEM, and customer audits, ensuring AS9110/AS9100 and CAR-145 alignment.
- Performed internal audits as AS9110 Lead Auditor, ensuring closure of findings and compliance with standards.
- Supported supplier quality through assessments, approvals, oversight, and compliance checks.
- Trained team members on compliance monitoring, regulatory requirements, and authorization processes.
- Provided KPIs, risk analysis, and compliance data in management reviews to drive improvements.
- Coordinated CAR-145 approvals, audit responses, and closure of surveillance findings.
- Conducted MSEP inspections across MRO shops, validating NCR closures and compliance.
- Maintained SOP lifecycle and supported AS9100 transition across 40+ procedures.
- Supported ICAO Annex 19 SMS by tracking safety occurrences, hazard ID, and preventive actions.
- Investigated SMS occurrences, NCRs, audit findings, and supplier issues, ensuring effective RCA and CAPA.
- Prepared compliance reports, risk analysis, and regulatory summaries for leadership.
Quality Specialist
AMMROC
Al Ain City, Abu Dhabi, United Arab Emirates
11.2016 - 02.2019
- Monitored departmental KPIs and maintained QMS documentation in support of Quality Manager.
- Coordinated and prepared for external audits by AS9110 certification bodies and customers.
- Tracked performance metrics to ensure compliance and quality standards.
- Executed QMS support tasks, including form reviews and technical document verification using ERP systems.
Continuing Airworthiness Manager (DGCA Form-4 Post Holder)
PREM-AIR (AFIMAC Associates Pvt. Ltd.)
New Delhi, India
12.2015 - 10.2016
- DGCA-approved Post Holder responsible for CAR-M Subpart G continuing airworthiness compliance for DGCA-registered aircraft.
- Developed and secured DGCA approval for CAME, MEL, AMP, and Safety Manual, ensuring full procedural and regulatory alignment.
- Managed ARC renewals and aircraft induction, including CoR, CoA, Noise Certificates, AD/SB compliance, and technical records accuracy.
- Liaised with DGCA, OEMs, and CAR-145 AMOs for maintenance scheduling, modifications, capability changes, and regulatory inspections.
- Reviewed inspection reports to track findings, trends, and improvements, while promoting proactive safety and hazard reporting under SMS.
Quality Audit Department Executive
Ligare Aviation Ltd.
New Delhi, India
04.2015 - 11.2015
- Conducted internal audits and identified hazards, ensuring compliance with CAPA planning.
- Reviewed technical records for adherence to DGCA CAR-M and CAR-145 regulations.
- Facilitated preparation for DGCA inspections and external audits, enhancing operational readiness.
Technical Officer – CAMO
PREM-AIR (AFIMAC Associates Pvt. Ltd.)
New Delhi, India
10.2010 - 03.2015
- Authored and updated MEL, AMP, and SOP documentation to meet DGCA requirements.
- Maintained technical records while ensuring compliance with AD/SB regulations.
- Prepared for DGCA audits, reinforcing operational integrity.
- Supported ICAO Annex 19 SMS processes by tracking safety occurrences.
Education
Aircraft Maintenance Engineering - Avionics (Instruments System)
Hindustan Academy of Aircraft Maintenance Engineering
Lucknow, IndiaBachelor of Arts -
Chhatrapati Shahu Ji Maharaj University
Kanpur, U.P., India Skills
- AS9110 / AS9100 QMS & Regulatory Compliance
- Internal, Supplier & Regulatory Audits
- Airworthiness Compliance (GCAA, DGCA, EASA, TCCA, FAA, ICAO Annexes)
- Safety & Compliance Monitoring, Investigations & RCA
- Supplier Quality, Risk Management & Continuous Improvement
- ERP / Q-Pulse Integration & Compliance Dashboards
- Documentation & Manual Control (MOE, CAME, SOPs)
- Leadership, Training, Stakeholder Engagement & Problem-Solving
Accomplishments
- Restored GCAA CAR-145 approval by closing surveillance findings and aligning MOE within deadlines.
- As DGCA Form-4 Post Holder, inducted a new aircraft into NSOP/CAMO, securing CoR, CoA, and ARC approvals in record time.
- Delivered AS9100 transition readiness across 40+ SOPs and records, embedding risk-based compliance.
- Directed OEM/regulatory audits (GCAA, Sikorsky, Lockheed), enabling capability expansion and ensuring zero major findings.
- Drove the largest internal audit cycle, accelerating NCR closures and accountability.
- Built ERP dashboards (NCR, CAPA, Authorizations, ARC) for real-time compliance monitoring and decision support.
Certification
Lean Specialized Credential Training ASQ • 2025
Safety Management Systems – Fundamentals Training IATA • 2025
PCQI – Practitioner of the Chartered Quality Institute CQI • 2025
AS9110:2016 Certified Lead Auditor BSI • 2024
SMS Training (For Post-Holder) – DGCA Approved (2016) SAS • 2015
Internal Auditor ISO 9001:2008 TÜV India (TÜV NORD Group) • 2015
Lean Six Sigma Black Belt Training Simplilearn • 2015
Power BI Training LinkedIn Learning • 2025
Languages
English
Upper intermediate
Hindi
Fluent
Timeline
Business Support Specialist, Quality
AMMROC
03.2019 - Current
Quality Specialist
AMMROC
11.2016 - 02.2019
Continuing Airworthiness Manager (DGCA Form-4 Post Holder)
PREM-AIR (AFIMAC Associates Pvt. Ltd.)
12.2015 - 10.2016
Quality Audit Department Executive
Ligare Aviation Ltd.
04.2015 - 11.2015
Technical Officer – CAMO
PREM-AIR (AFIMAC Associates Pvt. Ltd.)
10.2010 - 03.2015
Aircraft Maintenance Engineering - Avionics (Instruments System)
Hindustan Academy of Aircraft Maintenance Engineering
Bachelor of Arts -
Chhatrapati Shahu Ji Maharaj University
Similar Profiles
Bader AhmedBader Ahmed
Material Logistic Supervisor at AMMROCMaterial Logistic Supervisor at AMMROC
Ramesh KumarRamesh Kumar
Production Controller - Engine Shop at AMMROCProduction Controller - Engine Shop at AMMROC
Asma Al YafeiAsma Al Yafei
Sr. Program Specialist at AMMROCSr. Program Specialist at AMMROC
MUNEER AHAMEDMUNEER AHAMED
Marketing Manager at Burjeel Royal HospitalMarketing Manager at Burjeel Royal Hospital
Aghila VAghila V
Medical Coder at Jahiz Med Coding companyMedical Coder at Jahiz Med Coding company