Bhavana K
IT ANALYST
Sharjah
Summary
Dynamic IT Analyst with GCC experience and a proven track record at Tata Consultancy Services, excelling in software development and testing. Demonstrated success in Agile environments, delivering high-quality solutions that enhance user satisfaction. Completed a one-year onsite assignment in Saudi Arabia, contributing to client-facing projects and fostering cross-cultural collaboration.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
IT ANALYST
Tata Consultancy Services(TCS)
10.2020 - Current
- Started in Software Testing, building a strong foundation in application functionality and business processes. Successfully transitioned into Software Development, bringing a holistic perspective that bridges quality assurance and engineering for well-rounded project delivery.
- Strong understanding of Agile and Scrum methodologies,collaborating with cross-functional teams to enhance product reliability and performance
- Developed, tested, and implemented innovative software programs, leveraging Java and Spring Boot to create high-quality applications.
- Designed and updated software databases, enhancing the functionality of software applications, websites, and user interfaces.
- Results-driven QA professional with hands-on experience in Functional and Batch Testing across diverse domains.
- Skilled in both manual and automation testing of batch processes, with a focus on data integrity validation and troubleshooting complex workflows.
- Proficient in analyzing requirements, designing and executing test cases, and identifying critical defects to ensure high-quality software delivery.
- Experienced in using SQL, test management tools, and defect tracking systems to streamline testing efforts and improve efficiency.
- Provided comprehensive support to internal customers, achieving timely resolutions to outstanding issues and enhancing user satisfaction.
- Received client appreciation for delivering high-quality products on time, fostering a collaborative environment that increased productivity and ensured alignment with business requirements.
Process Executive
Adeptiq Solutions Private Limited, CSEZ, Kochi
09.2019 - 12.2019
- Maintained strict adherence to quality standards by conducting regular audits, resulting in reduced error rates.
- Answered telephone or online requests and completed interactions quickly to meet productivity goals.
- Investigated basic issues and escalated more complicated concerns.
- Collaborated with peers to measure ongoing process performance, enacting changes based on historical data.
Software Trainee
Cogniz Infotech, Kochi
09.2018 - 03.2019
- Enhanced software quality by conducting thorough code reviews and debugging.
- Maintained detailed documentation of all completed tasks for easy reference during maintenance or future updates as needed by other developers down the line.
- Assisted in the development of client-specific solutions, resulting in increased customer satisfaction levels.
- Reduced application errors by implementing comprehensive testing strategies, improving overall performance.
Education
Bachelor of Technology - Electronics And Communications Engineering
North Malabar Institute of Technology – Kasaragod
Kerala,India 06.2014 - 05.2018
AISSCE – Higher Secondary Education
Ambika English Medium School, Kasaragod
Kerala,IndiaSkills
Backend Development
Rest API/API development
Functional Testing
Batch Testing
Agile & Scrum Methodologies
Java Programming
Spring Boot
SQL queries and Database Testing
Object-Oriented Programming
API testing
Postman
User Acceptance Testing(UAT)
Test case Design and Solution
Defect Tracking and Management
Regression and Sanity Testing
Test Management Tools(ALM,JIRA)
Software Development & Testing
IT performance reports
MS Excel
Timeline
IT ANALYST
Tata Consultancy Services(TCS)
10.2020 - Current
Process Executive
Adeptiq Solutions Private Limited, CSEZ, Kochi
09.2019 - 12.2019
Software Trainee
Cogniz Infotech, Kochi
09.2018 - 03.2019
Bachelor of Technology - Electronics And Communications Engineering
North Malabar Institute of Technology – Kasaragod
06.2014 - 05.2018
AISSCE – Higher Secondary Education
Ambika English Medium School, Kasaragod
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