Highly organized and adaptable administrative professional with over [3] years of experience in reception management, sales assistance, and data entry within dynamic office and healthcare environments. Adept at managing front-desk operations, client service (in-person and remote), and supporting invoice and documentation workflows with precision and confidentiality. Proficient in MS Excel and data entry with a strong track record of accuracy, particularly in handling invoices and maintaining detailed records.
Demonstrates strong multitasking abilities, time management, and communication skills to support cross-functional teams and ensure smooth day-to-day operations. Offers foundational knowledge in medical support services including X-rays and blood test procedures, with a customer-focused mindset and a problem-solving approach. Skilled in lead follow-up, sales coordination, and providing reliable administrative support that aligns with organisational goals.
Established professional client greetings as primary contact point.
Managed incoming calls and scheduled appointments efficiently.
Coordinated daily office correspondence to ensure smooth operations.
Assisted sales team by providing comprehensive information on immigration services.
Organised client files, ensuring completeness and effective filing systems.
Updated Excel spreadsheets for tracking client data and payment statuses.
Followed up on client leads, addressing queries via phone and Whats-app.
Demonstrated exceptional multitasking in a fast-paced office environment.
Managed front desk operations including patient registration, appointment scheduling, and record maintenance
Assisted with X-ray setup, basic medical procedures, and supported blood sample collection
Maintained patient confidentiality and ensured smooth clinic operations
Delivered excellent service to patients and visitors with politeness and care
Entered high-volume invoice data accurately and on time
Coordinated with finance teams for transaction verifications and billing accuracy
Maintained data integrity and ensured confidentiality of financial documents
Provided occasional front desk support and managed internal documentation
Document handling & file management
Client service & call handling (in-person & remote)
MS Excel & data entry accuracy
Medical support knowledge (X-rays, blood tests)
Basic accounting & invoice processing
Time management & multitasking
Communication & teamwork
Lead follow-up & sales support
Reception management
Problem-solving & adaptability