BHUMI THAKKAR
Dubai,UAE
Summary
Strategic and results-driven banking and financial operations leader with over 9 years of experience across retail, corporate, and investment banking. Demonstrated success in regulatory compliance, risk management, and financial optimization, with a proven record of improving service efficiency and profitability. Adept at managing multi-branch operations, enhancing client satisfaction, and ensuring full compliance with AML/KYC and Central Bank of UAE regulations. Strong leadership in streamlining operations and driving growth through data-driven insights.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
Banking Consultant
RFZ Corporate Services Provider
Dubai
08.2025 - 11.2025
- Reviewed and verified KYC documents to ensure compliance with AML and UAE Central Bank regulations.
- Utilised compliance management software for document control and accurate client onboarding.
- Analysed customer financial data to recommend services and identify potential risk exposures.
- Strengthened operational workflows by developing automated Excel trackers for account processing and reporting.
- Collaborated with internal teams and banks to optimise transaction handling and enhance client satisfaction.
- Monitored relevant laws and regulations regarding AML and KYC to ensure institutional compliance.
- Ensured adherence to policies and procedures aligned with regulatory requirements.
Regional Service Manager
ICICI Bank Ltd
Surat, India
06.2019 - 06.2025
- Directed multi-branch operations, achieving 100% adherence to KYC/AML and RBI compliance standards.
- Developed Excel dashboards to enhance operational efficiency, monitoring performance and risk alerts.
- Led team of over 20 staff, ensuring service quality and continuous process improvements.
- Conducted internal audits and risk reviews to minimise operational errors and compliance breaches.
- Trained staff on AML/KYC policies and customer onboarding, ensuring service excellence.
- Monitored customer satisfaction metrics to drive improvements in service quality.
- Identified process gaps while collaborating with banking verticals for streamlined operations.
- Analysed market data to optimise services for increased revenue generation.
- Successfully delivered on tasks within tight deadlines.
- Supported team by demonstrating respect and willingness to help.
- Established strong relationships with clients to improve business growth.
- Conducted regular performance reviews to ensure quality standards.
Sales Officer
Bajaj Housing Finance Ltd
Surat, India
03.2018 - 06.2019
- Managed mortgage loan portfolios, ensuring precise documentation and KYC verification.
- Assessed customer financial data for credit eligibility using analytical tools and Excel reports.
- Achieved monthly sales targets consistently through effective client relationship management.
Dealer Sales Executive
Indiabulls Ventures
Surat, India
08.2016 - 02.2018
- Executed buy and sell orders by liaising with stockbrokers.
- Monitored market trends and stock fluctuations to inform trading strategies.
- Acquired extensive experience in global equity markets for stocks.
- Demonstrated exceptional knowledge of corporate fundamentals and valuation parameters.
Education
Bachelor of Business Administration - Finance
Veer Narmad South Gujarat University
India 06.2011 - 07.2014
Master of Business Administration - Finance
Veer Naramad South Gujarat University
India 07.2014 - 07.2016
Skills
- Microsoft Excel (Advanced): Pivot Tables, VLOOKUP, Macros, Data Validation & Dashboards
- Compliance Software: KYC/AML verification tools, Customer Due Diligence (CDD) systems
- Core Banking Systems: Finacle, Temenos (if applicable)
- MS Office Suite: Word, PowerPoint, Outlook
- Data Analytics & Reporting Tools
- Knowledge of banking regulations
- Mortgage lending knowledge
- Customer Service
- Portfolio Management
Timeline
Banking Consultant
RFZ Corporate Services Provider
08.2025 - 11.2025
Regional Service Manager
ICICI Bank Ltd
06.2019 - 06.2025
Sales Officer
Bajaj Housing Finance Ltd
03.2018 - 06.2019
Dealer Sales Executive
Indiabulls Ventures
08.2016 - 02.2018
Master of Business Administration - Finance
Veer Naramad South Gujarat University
07.2014 - 07.2016
Bachelor of Business Administration - Finance
Veer Narmad South Gujarat University
06.2011 - 07.2014