Bhushan Mali

• Drove Key Performance Indicators (KPI)s and continuous improvements throughout logistics and supplier operations.
• Leveraged effective supply chain planning systems to improve demand, sales and operations planning processes for distribution network.
• Secured significant cost savings to areas of supplies, services and capital requirements when optimising resource management.
• Applied advanced negotiation skills to discuss contracts, policies and deadlines with suppliers and vendors.
• Participated in recruitment, selection and induction of new drivers.
• Communicated with drivers to address accurate start times, load information and route issues.
• Coordinated and managed allocation of drivers and vehicles to service network, guaranteeing efficient, accurate deliveries.
• Planned transport solutions fo local and international clients.
• Maintained vehicle fleet with precise coordination of preventive maintenance and functional repairs.
• Strategically planned delivery runs and routes to maximise available resources.
• Built and maintained favourable partnerships with carriers and vendors.
• Liaised with customers and other departments to plan timely transportation of goods.

• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
• Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
• Led performance reviews and tailored employee feedback to facilitate professional development.
• Fostered positive employee relationships through communication, training and coaching.
• Overall monitoring the fleet, managing and utilizing as per the requirement of customers
• Planning, directing and coordinating various aspects of MERN business.  Supervising the GCC-MERN operation team activities to provide integrated supply chain solutions to prospective customers  Conducting personal feedback sessions and coaching each team member.  Supported a good numbers of customers who wanted to consolidate ( LTL ) supply chain operations to KSA, Oman and Kuwait

• Organised special sales at specific times to drive customer engagement and move high volumes of products.
• Defined business strategies and roadmaps to drive performance across sales, promotions, and marketing departments.
• Maintained ownership of [Type] sales pipeline, sourcing and developing new business opportunities to drive sales.
• Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
• Assisted in recruiting high-quality, reliable fleet drivers.
• Assessed new vehicle requirements and company need to determine correct vehicles to buy or lease.
• Reviewed accident reports to identify and prevent future issues.

• Monitor the performance on a daily/weekly/monthly basis of the Operation Team.

• Leveraging existing customer contacts to expand business opportunities.

• Investigate and report on the competition and market trends.

•Responsible for setting operation plans.

• Develop policies, procedures, and instructions necessary to ensure effective planning of operations,

• Achievement of assigned operation targets, increasing margins and overall profit. Identifying, pursuing, and establishing new business opportunities for the continued growth and profitability of the company.

• Responsible and timely maintenance and submission of operation reports and general status reports with the strategy followed and to be followed in the future

• Arranging collection of shipments as per the bookings of sales.

• Handled company fleet of around 90 trucks and outsourced 150 trucks for our express movements for GCC movements at a very good price and got recognition from our General manager by making proper yearly contracts with vendors. • Regular meetings with key clients to resolve issues and for smooth operations. Solving driver's queries regarding trips and maintenance and discussing with top management to bring solutions to it.

• Worked with our clients like TNT, ARAMEX, DHL, HELLMAN, UNILEVER, RAK CERAMIC, KNAUF, MABANI STEEL ETC.

• Placements of trucks to customers at a given time. Once placement is done create jobs in Flair with all the necessary details of the placement and arrange their advance payments. • Continuous co-coordinating with customers for new orders and fulfilling their requirements.

• Coordinating with clearing agents when vehicles are stuck at the border when some issue arises and trying to resolve it with minimum time.

• Follow up with the vehicles till the shipment gets offloaded at the consignee's place and once they are back arrange their balance payments.

• Sending weekly and monthly reports to the management. If any shipment is damaged we investigate with the drivers and collect the necessary documents preparing accident reports and sending them to our insurance dept.

• Preparation of planned/estimated cost in the system for cost comparison

• If any shipment is damaged we investigate with the drivers and collect necessary documents preparing accident reports and sending to our insurance dept. • Preparation of planned / estimate cost in the system for cost comparison

Positioned as an operation executive (Maersk Line) Mumbai to develop and maintain strong customer relationships in order to ensure the best quality to customers.

*Working on an end-to-end process where I need to Dehire the container from the customer to the Leasing company. Contact customers working for Global Off hire.

Get the list of off-hire containers from Thailand and China. Updating the internal system named MRED & RKEM Once containers are available for hire, have to send an email to the top terminal as well as the yard to hold them Once the container is held, arrange a trucker to pick the container from the terminal or yard by creating a work Order. In a system named CDS and METS+.

Many times need to negotiate with truckers for a particular route. Fax or Email the Work order to the terminal or Yard. Follow up with the trucker, for pickup of the container till it reaches it to Leasing Company. At the same time troubleshooting the errors on the phone