Bianca Kuiper

• Organized and coordinated conferences and monthly meetings.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Created expense reports, budgets and filing systems for management team.
• Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
• Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
• Volunteered to help with special projects of varying degrees of complexity.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

Diary management
Contract management
Submitted all expenses for executives in a timely manner
Prioritise daily tasks, communicate with key stakeholders
Support the greater teams with any admin/business support they requireContract management
Submitted all expenses for executives in a timely manner
Prioritise daily tasks, communicate with key stakeholders
Support the greater teams with any admin/business support they require

• Tasks & responsibilities:
• Diary management
• Prepare and edit correspondence, communications, presentations and other documents
• Manage and maintain executives' schedules, appointments and travel arrangements
• Contract management
• Arrange and co-ordinate meetings and events
• Monitor, screen, respond to and distribute incoming communications
• Liaise with internal staff at all levels
• Co-ordinate project-based work
• Key Competencies:
• Organizational and planning skills
• Communication skills
• Information gathering and monitoring skills
• Problem analysis and problem solving skills
• Judgment and decision-making ability
• Initiative
• Confidentiality
• Team member
• Attention to detail and accuracy
• Adaptability
• Travel, Main job tasks & responsibilities:
• Receive travel alerts for Visa CEMEA staff travelling to high risk environments
• Follow Visa policies and processes to set the task details up with staff member and third party provider
• Capture all travel details in a reporting system in Ifams (Integrated facilities and Asset management
• Page 2
• System)
• Process monthly invoicing
• On call 24/7 to make necessary changes regarding travel details and changes of the security profile of intended countries
• Monthly metric reporting for senior management
• Coordinate and Manage Physical security measures for CEMEA offices
• Attend weekly calls to assess service tickets raised, their status and resolve as quickly as possible
• Set up all third party providers that will carry out on-site work in each office location
• Coordinate annual first aid training, Preventative maintenance and Adhoc tasks
• Primary point of contact for all office managers based in CEMEA
• Setting up of new suppliers using VSM (Visa Supplier Manager Tool)
• Raising Purchase requisitions and purchase orders in iProcurement
• Report into and support Senior Security Director CEMEA

• For Security Risk Consulting at Control Risks Middle, Main job tasks & responsibilities
• Managed and supported a team of consultants throughout each individual task life-cylce and trained an
• Operations coordinator to support me and the team on a daily basis
• Implemented the successful roll-out of Dynamics (Management reporting system) for the Dubai office
• Point of contact for all support to other Asia-Pac offices throughout the transition of the management system
• After two years as an Operations coordinator, I was promoted to Operations Manager
• Oversaw all Crisis & security consulting tasks conducted in the Middle East and ensured correct balance of expertise were available for task allocation
• On call 24/7 regarding any tasks, that came in mostly from our offices in the U.S
• And Europe, that would be conducted in The Middle East

• Worked on several Television productions as a Production assistant making sure the team had all the information they needed for each location shoot
• Managed per diems and catering for every shoot
• Conducted reconnaissance of each location ahead of time
• Invoiced all suppliers
• Made payment to all production crew
• Managed approvals to make sure all payments were made on time