Bibeen R
Sharjah,SH
Summary
Dynamic Billing & Sales Representative at OYYA Ice Creams with a proven track record in customer relations and account management. Enhanced sales revenue by targeting high-potential accounts and improved customer satisfaction through effective communication. Skilled in time management and team leadership, driving successful promotional campaigns and optimizing inventory levels.
Overview
10
10
years of professional experience
Work History
Billing & Sales Representative
OYYA Ice Creams
10.2023 - 10.2025
- Conducted product demonstrations to educate customers on new flavors and promotions.
- Managed inventory levels, ensuring optimal stock availability for peak sales periods.
- Collaborated with marketing team to create promotional materials and campaigns.
- Analyzed customer feedback to identify trends and improve service delivery.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Billing & Customer Care Executive
Mahindra Water Utilities
09.2015 - 09.2023
- Assisted in project coordination and scheduling to ensure timely completion of initiatives.
- Supported team members by organizing documentation and maintaining accurate records.
- Engaged in research and data analysis to inform strategic decision-making processes.
- Facilitated communication between departments to enhance collaboration on projects.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Processed customer transactions efficiently, ensuring accurate cash handling and balancing registers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Education
Bachelor of Science - BACHELOR OF COMPUTER APPLICATION
BHARATHIYAR UNIVERSITY
TAMILNADU04-2015
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Account management
- Time management
- Team leadership
Timeline
Billing & Sales Representative
OYYA Ice Creams
10.2023 - 10.2025
Billing & Customer Care Executive
Mahindra Water Utilities
09.2015 - 09.2023
Bachelor of Science - BACHELOR OF COMPUTER APPLICATION
BHARATHIYAR UNIVERSITY