Bibek Niroula
Digital Sales & Customer Service Expert
Ajman
Work Preference
Summary
Experienced sales and customer service professional with proven communication, negotiation, and leadership skills. Recognized for staying calm and effective in high-pressure environments. Skilled in training, mentoring, and guiding teams to achieve measurable results. Self-motivated and target-driven, with a consistent record of exceeding performance goals. Adept at understanding customer needs and delivering tailored solutions that foster satisfaction, trust, and long-term loyalty.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Online Sales Representative
Freelance Digital Marketing Team
10.2023 - Current
- Supported development and execution of digital marketing campaigns across multiple platforms.
- Created content for social media and email marketing initiatives.
- Used specialized software to capture and analyze campaign data.
- Managed over 50 customer calls per day and provided digital support..
Education
Bachelor of Science - Computer Science And Digital Marketing
Global Educational College
Jhapa, Nepal 04.2001 -
Skills
Technical & Marketing Skills
Fundamental understanding of computer science
E‑commerce platforms and online advertising
Social media management and content strategy
Link building and affiliate marketing
Market research, targeting, and product promotion
Professional Strengths
Flexible and adaptable in dynamic environments
Strong communication and negotiation skills
Works effectively in team collaboration across cross-functional projects
Skilled in training, mentoring, and leadership
Quote
Fall seven times and stand up eight.
Japanese Proverb
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Volunteer
Freelance Digital Marketing Team
10.2023 - Current
Bachelor of Science - Computer Science And Digital Marketing
Global Educational College
04.2001 -
Languages
English
Bilingual or Proficient (C2)
Nepali
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Arabic
Elementary (A2)