Bibek Niroula
Digital Sales & Customer Service Expert
Ajman
Work Preference
Summary
Experienced sales and customer service professional with proven communication, negotiation, and leadership skills. Recognized for staying calm and effective in high-pressure environments. Skilled in training, mentoring, and guiding teams to achieve measurable results. Self-motivated and target-driven, with a consistent record of exceeding performance goals. Adept at understanding customer needs and delivering tailored solutions that foster satisfaction, trust, and long-term loyalty.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Online Marketing Assistant
Freelance Digital Marketing Team
10.2019 - 11.2025
- Supported development and execution of digital marketing campaigns across multiple platforms.
- Created content for social media and email marketing initiatives.
- Used specialized software to capture and analyze campaign data.
- Managed over 50 customer calls per day and provided digital support..
Electrician
Harkee for Medical Laboratory Equipment
01.2022 - 03.2023
- Installed and maintained electrical systems for specialized medical laboratory equipment, ensuring 100% compliance with safety regulations.
- Conducted over 30 routine inspections monthly to identify and prevent potential electrical issues.
- Diagnosed and repaired equipment faults, reducing downtime by an average of 20%.
- Collaborated with engineers and cross-functional teams to improve system reliability and operational efficiency.
Education
Bachelor of Science - Computer Science And Digital Marketing
Global Educational College
Jhapa, Nepal 04.2001 -
Skills
Technical & Marketing Skills
Quote
Fall seven times and stand up eight.
Japanese Proverb
Timeline
Electrician
Harkee for Medical Laboratory Equipment
01.2022 - 03.2023
Online Marketing Assistant
Freelance Digital Marketing Team
10.2019 - 11.2025
Bachelor of Science - Computer Science And Digital Marketing
Global Educational College
04.2001 -
Languages
English
Bilingual or Proficient (C2)
Nepali
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Arabic
Elementary (A2)