Bibi Mohamed
Dubai
Summary
Human Resources Manager offering 9+ years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals.
Overview
13
13
years of professional experience
Work History
HR Manager
Virtue Home HealthCare
Minneapolis
04.2023 - Current
- Communicated with patients with compassion while keeping medical information private
- Collaborate with multi-disciplinary staff to improve overall patient care and response times
- Oversight of administration, including financial management, recruitment, and human resources
- Create and maintain facility documents and records, maintaining accuracy while managing sensitive data
- Implement new hire training to further develop skills and initiate discussions on task prioritization
- Supervise care team of 15 Home Health Aides, delivering consistent coaching and mentoring to improve job efficiency
- Establishes a customer service-oriented culture, serves as a role model, and sets a high standard of performance
- Ensures that professional standards of community nursing practice are maintained by all healthcare aides providing care
- Responsible for maximizing services for revenue growth by reviewing and approving all cases and potential care plans
- Staff management, mentoring, scheduling, and placement
- Business management, geriatric case management and long-term care claims and compliance are a strong asset
- Completed weekly schedules through strategic staffing allocation to maintain payroll at 98-100%.
Executive Administrative Coordinator
University Of Minnesota
Minneapolis
04.2017 - 08.2023
- Orchestrated seamless communication between orthopedic surgery schedulers and the executive team, promoting collaboration and teamwork
- Managed complex trauma and podiatry call schedules efficiently
- Produced detailed reports and analytics for executive decision-making processes
- Facilitated executive meetings by preparing presentations, materials, and documentation
- Implemented a mentoring program for student employees to enhance engagement and professional development
- Coordinated a large-scale annual meeting with global attendees, managing budgets and logistics effectively.
Senior Account Manager
Ecolab
Eagan
08.2014 - 04.2017
- Resolved customer service issues in accordance with company policies, ensuring customer satisfaction
- Handled order status inquiries and coordinated product shipments for optimal efficiency
- Led the customer service team, providing guidance and support during challenging situations
- Developed and implemented quality assurance programs to enhance service delivery
- Assisted in resolving complaints and issues during periods of staffing shortages
- Maintained a high level of professionalism when interacting with clients and team members.
HR Manger Team Lead
Wells Fargo
Saint Paul
10.2012 - 12.2013
- Managed cash handling procedures and ensured compliance with financial regulations
- Provided guidance to team members on job functions and financial goals
- Conducted daily performance assessments and streamlined workflow processes
- Addressed operational issues promptly and ethically
- Developed strategic plans to optimize financial operations on a daily basis.
HR Manager
Global Home Health Care Inc
Lewiston
11.2010 - 10.2012
- Oversaw patient care coordination and confidentiality of medical information
- Developed care plans for complex cases and ensured quality of care for patients
- Supported clients with mental and physical well-being initiatives
- Conducted resident assessments in compliance with industry regulations.
Education
Bachelor of Science : Health Administration -
University of Minnesota - Crookston
12.2020
Skills
- Administrative Management
- Expense Report Processing
- 10-Key Proficiency
- Report Analysis
- CRM Software
- Employee Training
- Data Entry Documentation
- Human Resources
- Department Onboarding Processes
- Excel Spreadsheets
- Complex Problem-Solving
- Schedule Management
- Microsoft Office
- Recruitment and Selection
- Performance Management
- Benefits Administration
- HRIS Software
- Conflict Resolution
- Interpersonal Communication
- Compliance Management
- Human Resources Department Processes
- Payroll Oversight
- Onboarding and Orientation
- Diversity and Inclusion
- Background Checks
- Employee Evaluations
- Compensation and Benefits
Languages
English
First Language
Arabic
Beginner
A1
Somali
Advanced (C1)
C1
Timeline
HR Manager
Virtue Home HealthCare
04.2023 - Current
Executive Administrative Coordinator
University Of Minnesota
04.2017 - 08.2023
Senior Account Manager
Ecolab
08.2014 - 04.2017
HR Manger Team Lead
Wells Fargo
10.2012 - 12.2013
HR Manager
Global Home Health Care Inc
11.2010 - 10.2012
Bachelor of Science : Health Administration -
University of Minnesota - Crookston
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