Summary
Overview
Work History
Education
Skills
Interests
Timeline
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BIJAY  JAISWAL

BIJAY JAISWAL

Skilled Barista
Dubai

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers. Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Barista position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Barista

Azadea Group ( Kareem Trading L L C)
Dubai
03.2021 - Current
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Controlled line and crowd with quick, efficient service.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Used POS system to accurately enter orders and process payments.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Packaged bagels, muffins and other food items for customer purchase.

Food Counter Attendant

Adnoc Distribution
Dubai
02.2019 - 02.2021
  • Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
  • Greeted customers with smile and provided helpful suggestions.
  • Processed sales transactions using POS system.
  • Adhered to all safety and sanitation standards while preparing and delivering food.
  • Provided information regarding promotions and menu items.
  • Delivered food to guest tables with timeliness and efficiency.
  • Cleaned and maintained dining area and condiment stations.
  • Monitored food supplies and notified management to restock limited inventories.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Assisted customers with carry-out service.
  • Assisted wait staff with timely food delivery and guest requests.

Barista Maestro

Costa Coffee Uae
Dubai
08.2017 - 08.2019
  • Proven ability to develop and implement creative solutions to complex problems.
  • Learned and adapted quickly to new technology and software applications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Provided professional services and support in a dynamic work environment.
  • Delivered services to customer locations within specific timeframes.

Sandwich Maker

Subway Arabia
Sharjah
02.2015 - 02.2017
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Greeted guests, promoted specials, and took orders.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Brewed coffee and tea and changed out drink station syrups.

Education

High School Degree - Hotel Management

Brilliant Multiple College
Kathmandu, Nepal
04.2011 - 01.2014

Skills

Foam art

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Interests

Singing

Timeline

Barista

Azadea Group ( Kareem Trading L L C)
03.2021 - Current

Food Counter Attendant

Adnoc Distribution
02.2019 - 02.2021

Barista Maestro

Costa Coffee Uae
08.2017 - 08.2019

Sandwich Maker

Subway Arabia
02.2015 - 02.2017

High School Degree - Hotel Management

Brilliant Multiple College
04.2011 - 01.2014
BIJAY JAISWAL Skilled Barista