Ms Office
BIJILA Shareef
Provider Network Officer
Dubai
Summary
DHA-licensed pharmacist with 4 years of experience across clinical attcahed pharmacy and retail pharmacy environments, including direct exposure to insurance processing and claims management. Adept at navigating insurance networks, resolving coverage issues, and ensuring regulatory compliance. Skilled in pharmacotherapy, patient counseling, and collaborative care, with a strong track record of optimizing treatment plans within insurance frameworks. Proven ability to liaise with healthcare providers and insurers to streamline approvals, enhance patient satisfaction, and support operational excellence.
Overview
6
6
years of professional experience
5
5
Languages
Work History
Store Manager Cum Pharmacist - Clinic Pharmacy
Life Pharmacy, Dubai, UAE
07.2023 - 04.2025
- Managed daily operations of the pharmacy, ensuring smooth workflow and excellent customer service.
- Oversaw daily pharmacy operations within a clinic-attached setting, ensuring seamless coordination between clinical services and retail pharmacy workflows.
- Managed insurance processing and claims handling for a wide range of providers, ensuring accurate documentation and timely reimbursement.
- Acted as the primary liaison between patients, insurance companies, and healthcare professionals to resolve coverage issues and streamline approvals.
- Supervised and trained pharmacy staff on insurance claim protocols, enhancing team efficiency and reducing claim rejections.
- Implemented inventory control systems that minimized discrepancies and improved medication availability for patients..
- Led customer service initiatives focused on patient satisfaction, resulting in improved feedback scores and repeat visits.
- Supervised and trained a team pharmacy staff, enhancing productivity and maintaining high standards of service.
- Ensured compliance with DHA regulations and pharmacy best practices, passing all inspections with commendation.
- Developed and implemented inventory control procedures, reducing stock discrepancies.
- Conducted regular audits to maintain accurate records of controlled substances, ensuring adherence to legal requirements.
- Collaborated with healthcare professionals to optimize patient treatment plans, and achieve positive health outcomes.
- Led customer service initiatives, resulting in an increase in customer satisfaction scores.
- Managed inventory control, cash control, and store opening and closing procedures.
DHA pharmacist
Life Pharmacy, UAE
12.2022 - 07.2023
- Accurately dispensed prescription medications and verified prescriptions to ensure patient safety and appropriateness.
- Provided detailed counseling to patients on medication usage, dosages, potential side effects, and lifestyle modifications.
- Implemented and monitored safety protocols for medication storage and dispensing, minimizing errors and enhancing patient safety.
- Identified and reported medication errors or adverse drug reactions, conducting regular quality checks and audits.
Pharma Executive
Life pharmacy, Dubai, UAE
04.2021 - 07.2023
- Assisted in dispensing of medications, ensuring accuracy and adherence to prescriptions.
- Monitored pharmacy inventory, conducted regular checks, and assisted in ordering and stocking medications to ensure availability.
- Supported pharmacists in verifying prescription details for accuracy and regulatory compliance.
- Supported daily operations by maintaining a clean and organized workspace and assisting with policy implementation.
- Engaged in continuous learning for Professional Development.
pharmacist
Janapriya pharmacy, Kerala, India
10.2020 - 03.2021
- Dispensed prescription medications accurately and efficiently.
- Ensured proper labeling and packaging of medications.
- Managed pharmacy inventory, including ordering, stocking, and maintaining supplies.
- Managed cash transactions and billing procedures efficiently.
pharmacist
KMM Hospital pharmacy, Kerala, India
06.2019 - 12.2019
- Dispensed prescription medications accurately and efficiently.
- Ensured proper labeling and packaging of medications.
- Collaborated with healthcare professionals to optimize patient care and treatment outcomes.
Education
Bachelor of Pharmacy -
JDT Islam College of Pharmacy
01.2019
Class XII - undefined
LF CGHSS
01.2015
Class X - undefined
AMAL English School
01.2013
Skills
- Public Relation
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Customer service management
- Employee training
Accomplishments
- Cracked 4185 th rank in All India GPAT 2019
- Published “A short review on Wrightia tinctoria” in World journal of pharmacy
PERSONAL DETAILS
- Nationality: Indian
- Visa Type: Employment Visa
- Marital status: Married
- Date of birth: 1997-11-07
- Sex: Female
- Religion: Islam
Software
Timeline
Store Manager Cum Pharmacist - Clinic Pharmacy
Life Pharmacy, Dubai, UAE
07.2023 - 04.2025
DHA pharmacist
Life Pharmacy, UAE
12.2022 - 07.2023
Pharma Executive
Life pharmacy, Dubai, UAE
04.2021 - 07.2023
pharmacist
Janapriya pharmacy, Kerala, India
10.2020 - 03.2021
pharmacist
KMM Hospital pharmacy, Kerala, India
06.2019 - 12.2019
Class XII - undefined
LF CGHSS
Class X - undefined
AMAL English School
Bachelor of Pharmacy -
JDT Islam College of Pharmacy
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