Bikash Devkota
barista & Cashier
Sharjah ,SH
Summary
Energetic and customer-focused professional with proven expertise in coffee machinery and espresso preparation honed at Pizza Cone & Java Coffee. Adept at fostering positive environments and resolving issues promptly, enhancing customer satisfaction and loyalty. Skilled in cash handling and teamwork, consistently delivering high-quality service and operational efficiency.
Overview
7
7
years of professional experience
Work History
Barista At,
Pizza Cone & Java Coffee
04.2021 - 03.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Cashier & Barista At
Dippingo Chocolate Lunch Bar
01.2016 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Streamlined drink preparation process for increased efficiency and consistent taste.
Education
Higher Level Education - Hotal Management
Shree Kabilash Higher Secondary School,
Bharatpur,29 Chitwan Nepal12.2014
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Order Taking
- Cash Register Operation
- Coffee machinery
- Espresso preparation
- Latte art
- Cleaning and sanitizing
- POS System Operations
- Customer Assistance
- Excellent Written and Verbal Communication
Languages
Arabic
Advanced (C1)
English
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
Nepali
Bilingual or Proficient (C2)
Work Preference
Work Type
Full TimeImportant To Me
Work-life balanceTeam Building / Company RetreatsCompany CultureTimeline
Barista At,
Pizza Cone & Java Coffee
04.2021 - 03.2023
Cashier & Barista At
Dippingo Chocolate Lunch Bar
01.2016 - 12.2020
Higher Level Education - Hotal Management
Shree Kabilash Higher Secondary School,
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